Name changes in tickets are very common, but they must be corrected instantly to ensure a hassle-free journey. If you are flying with Philippine Airlines, the airline has a specific policy for passengers to ease the name change process with the Philippine Airlines Name Correction Policy. Travellers can now easily correct or change their names on their flight tickets.
Explore this blog to know about the important aspects of the Philippine Airlines Name Change Rules 2025, the change process, possible fees, and more. Just dive in and make the necessary changes as you need without any hassle.
Can I change my name on Philippine Airlines?
Yes, under the Philippine Airlines Name Change Policy, the airline allows travellers to change or correct their incorrect names on the flight ticket. As per Philippine Airlines rules, it is mandatory for every traveller to have the same name on the flight ticket and any other government-issued ID, like national ID, driving license, Visa, passport, etc. You can easily make changes to your name through multiple online and offline ways. But before navigating to take any step for name changes, ensure to go through the terms and conditions of the Philippine Airlines name change rules.
What is the Philippine Airlines Name Change Policy?
According to the Philippine Airlines Ticket Name Change policy, there are some terms and conditions that are mandatory for every traveller to follow:
Under the name change, the travellers are allowed to make changes to their first, middle, and last names.
As per the name change policy, travellers are not allowed to change the name on the ticket to someone else’s name. Only corrections are allowed.
The airline allows travellers to make changes due to legal reasons, but by paying minimal charges. Moreover, it is mandatory for the travellers to show valid documents like a divorce certificate, adoption papers, etc.
If any traveller is flying on an international flight, it is mandatory for them to match the name on their passport. Whereas for the domestic flight, the name must match the national ID.
The airline allows the travellers to make the necessary name corrections up to 24 hours before the planned flight departure time.
Travellers are allowed to correct up to 3 characters in the first, middle, and last name.
Once the check-in process is complete, the travellers are not allowed to make any corrections.
No name changes are allowed on the interline flights and code share agreement networks.
Types of Name Changes Allowed by Philippine Airlines
It is mandatory for every traveller to have matching names on the flight ticket and other national ID, visa, passport, etc. The airline only allows the travellers to make some specific types of corrections to ensure a smooth and hassle-free journey. Take a look at the allowed types of name changes by the Philippine Airlines:
Minor Corrections (Spelling Errors)
Philippine Airlines minor spelling correction rules permit the passengers to address typos or small spelling errors that don’t alter the person’s identity. Have a look at the following types of minor corrections allowed by the airline:
Up to 3 characters can easily be corrected, like fixing “Jonh” to “John” or “Smtih” to “Smith.”
Travellers can switch the order of first name and surname, like “Juan Dela Cruz” to “Dela Cruz Juan”.
Minor rearrangements within the full name, like replacing the middle name, initial name, or last name.
Major Changes (Legal Name Updates)
Major changes include corrections due to official events, and this requires verification to confirm the same passenger. The airline approves these types of changes only with supporting legal documents. Have a look at the types of allowed changes under major name changes:
Updating the name to the married name or reverting to a maiden name.
Court-ordered updates, like gender transition or adoption-related changes, are supported by documents like affidavits, etc.
Temporary use of maiden name if married en route, provided it matches ID.
Rules for Philippine Airlines Name Correction on Tickets
Philippine Airlines has some strict rules regarding name changes to avoid any hassle and ensure a smooth process. Have a look at the following aspects to get more insights about the Philippine Airlines Name Change Policy:
Eligibility for Name Correction
The kind and degree of the discrepancy, as confirmed by official records, determine eligibility. PAL uses certain criteria to classify corrections as either significant (legal) or minor (clerical):
Minor corrections
Eligible: Type errors, spelling errors (up to three characters), name inversions (e.g., first/last name switched), and minor transpositions (e.g., misplaced middle initial) are all eligible circumstances.
Requirements: The mistake must not alter the passenger’s fundamental identity, and the updated name must precisely match the ID. For instance, “John” to “Jhon” or “Maria Santos Garcia” to “Maria Garcia Santos.”
Ineligible: Any update that suggests a new individual, adds or removes names, or changes that exceed three characters are all ineligible.
Major corrections
Eligible: Legal upgrades brought about by marriage, divorce, court-ordered name changes (such as adoption or gender reaffirmation), or civil partnerships are all eligible situations.
Requirements: must present official documentation, such as a marriage license, that ties the previous and new names together. Useful for post-booking life events, such as honeymoon travel under a newlywed name.
Ineligible: Non-legal preferences (such as nicknames) or modifications made without proper documentation are ineligible. Changes to gender markers alone (without a name update) could need to be handled separately under PAL’s diversity policy.
Timeframe for Making Changes
Requests must be made on time to prevent fines or delays in travel. PAL employs a tiered schedule according to channel and departure:
Standard window: For online or managed reservations, at least 48 hours prior to the planned departure. For office or phone inquiries, up to 24 hours in advance.
Self-service online: Only minor spelling corrections without documents are available through “Manage Booking” on the PAL website or app, which is accessible up to two hours before domestic flights and four hours prior to international flights.
At the airport: Only available in an emergency (e.g., with documents), up to one or two hours prior to departure, although there is a greater cost and a chance of rejection because of system cutoffs.
After flight departure or no-show: Not allowed; the ticket is nullified for subsequent use and must be rebooked at the current rate.
Particular situations: Follow the strictest partner’s timeframe (usually 72 hours) for flights that have connections or codeshares (via partners like ANA, for example).
Processing time: Immediate for basic online adjustments; 1-3 working days for document review in substantial changes.
Exceptions and Restrictions
Corrections could be free if the error was caused by PAL’s system or agent (as shown by records).
Cases involving compassion (such as urgent legal changes brought about by witness protection) are examined one at a time with accompanying documentation.
Priority processing or cost reductions are possible for those with elite status (Million Miler/Premier Elite).
Changes to a different person’s name are prohibited; this is against anti-fraud regulations and might result in blocklisting.
In addition to cost and tax discrepancies, even valid adjustments come with administrative fees ($25–50 for minors, $100–200 for majors); non-refundable tickets may become less valuable.
Domestic flights in the Philippines permit more latitude for local naming practices (such as hyphenated surnames), but international flights to and from the US and EU are subject to more inspection because of Secure Flight initiatives.
How to Change Name on Philippine Ticket Online & Offline?
The airline provides this comprehensive and user-friendly policy because it recognises that passengers may occasionally make mistakes when inputting their names during the flight booking process. In addition to the policy, the airline provides simple offline and online ways for passengers to modify their travel ticket names. To modify the name on Philippine Airlines flight tickets, follow these steps:
Philippine Airlines Name Correction Online
To initiate the name change process, visit the official website of Philippine Airlines.
Log in to your account by inputting the required login credentials.
Subsequently, locate the “manage bookings” section.
Once you are there, input your flight booking information, including the passenger name, booking confirmation number, and other relevant details, to access your booked flight information.
Next, choose the flight that requires correction.
Diligently follow the on-screen instructions provided and make the necessary changes to the name.
Review and double-check everything before clicking the submit button.
Once you have verified that all information is correct, proceed to click the submit button.
Confirm the changes by paying any applicable fees, if necessary.
Philippine Airlines Name Correction Offline
To connect with an airline representative, dial +1-866-673-8391.
Afterward, carefully follow the IVR instructions and select the option to connect with a live representative.
When a live representative is on the line, request them to amend the name on your flight ticket.
Provide details such as the passenger’s name, booking confirmation number, and other relevant information to access your booked flight details.
Then, select the flight that requires correction.
Inform the representatives of the changes that need to be made.
Review and double-check everything once more before confirming the changes.
Once completed, pay any applicable fees, if necessary.
Documents Needed for Name Correction or Change
While navigating to make changes to your name, travellers must have the following documents handy to ensure a seamless and quick process:
Documents Required for Minor name corrections on the ticket
For typo corrections up to 3-character spelling errors or name inversions, minimal documents are required. The following documents are required for making minor changes to a Philippine Airlines flight ticket:
Government-issued ID: the travellers are required to have a passport for international flights or a valid ID like a driver’s license, SSS ID, etc. The document must have the traveler’s correct name on it.
Booking confirmation: You must also keep a booking confirmation, like an e-ticket or a printed one, to show it to the airline authority and give the details as required.
Birth certificate; this is rarely required, but it can be useful if the ID name varies significantly due to cultural formats.
Documents required for Major name corrections on the ticket
Mostly documents are important to present to the airline authority if you are navigating to make major name changes. Documents must be government-issued and establish a clear paper trail. Take a look at the following required documents for the name correction:
Travellers are required to submit a marriage certificate, divorce decree, adoption papers, a Court order, or a legal affidavit for making legal changes.
Passport and national ID for verification.
Updated passport or ID reflecting the new name
You must also keep a booking confirmation, like an e-ticket or a printed one, to show it to the airline authority and give the details as required.
What is the Philippine Airlines Name Change Fee?
Philippine Airlines charges minimal fees for name changes. Have a look at the table below to understand the intricacies of the Philippine Airlines ticket correction fee:
Category
Type of Change
Fee Range (USD Equivalent)
Additional Costs
Minor Corrections
Spelling errors (up to 3 characters), inversions
$0 – $50
Possible fare/tax difference if reissued
Major Changes
Legal updates (marriage, divorce, court order)
$100 – $200
Fare difference, taxes, rebooking fees
Group Bookings
Any (per passenger)
$50 – $300 per person
Group admin surcharge
Award/Promo Tickets
Any
Up to full ticket value
No refunds; possible forfeiture
Late Requests
Within 24 hours of departure
+$50 – $100 penalty
Risk of denial
Third-Party Bookings
Any
Agency fee + PAL charge
Varies by platform (e.g., Expedia)
How to Update Your Mabuhay Miles Information?
Travellers can easily update their Mabuhay Miles for free to ensure crediting and redemptions. Simple changes like email can be done online, and for major changes like name changes, travellers need to provide supporting documents. The procedure usually takes 1 to 3 days. Have a look at the steps below to update your Mabuhay Miles Information:
Log in using your membership number, email address, and PIN. If necessary, reset using “Forgot PIN.”
To access your profile, select “My Account”> “Edit Personal Information.”
Modify the fields: Contact (Email, Phone, or Address): Enter updated information and confirm with an OTP. Immediately. Personal (Gender/DOB): Correct mistakes directly; often, no documents. Name: Provide your membership number, previous or new name, and supporting documentation (such as a marriage certificate or ID scan). There could be online minor fixes.
PIN/password: In “Security,” change it via email or SMS.
Save & Verify: Verify the changes by checking your email.
Special Situations: Redeemable passport updates—add via profile. Make a claim for retroactive mileage within six months.
Tips to Avoid Name Errors Before Booking.
If you are booking your flight tickets, you must take a look at the following tips to avoid making any mistakes while entering your name on flight tickets:
While booking your flight ticket, use your passport (international trip) or government ID (Domestic) for bookings, including your first, middle, and last name. Copy the exact name on the ticket.
After typing your name and before submitting it, ensure to double-check every detail, especially your name, to avoid any errors.
If you are copying names from profiles, ensure that your saved data is correct. Outdated auto-fill information can lead to mismatches.
Conclusion
Any passenger who notices a misspelled name on their flight ticket must instantly navigate to make the necessary changes. According to the Philippine Airlines Name Change Policy, it is mandatory for every traveller to have the same name on their flight ticket as on other government-issued IDs, like passport, visa, driving license, national ID, etc. To ease the process, the airline also offers multiple online and offline ways to make the changes easily and quickly, just ensure to have the documents handy. If you still have any doubts or need assistance with your travel bookings, name changes, etc., you can talk to Flightaura experts at +1-866-673-8391 for quick assistance.
Yes, under the Philippine Airlines name change policy, travellers are allowed to make changes to their incorrect or misspelled names easily through multiple online and offline methods.
No, according to the name change rules, the airline doesn’t allow passengers to change their names to another person. To do so, you will have to cancel the ticket and rebook another flight.
Usually, the airline charges a fee ranging from $0 to $100 for making the required name changes. The name change fee depends on multiple aspects, such as flight fare type, travel class, type of name change, etc. Talk to travel experts at +1-866-673-8391 to know your possible name change fee.
Travellers must have a national ID, a driving license, etc., to make name changes on domestic flights. And for making legal name changes, travellers need to provide papers of court orders, divorce decrees, etc.
Yes, travellers can change or correct the name on a non-refundable flight ticket by paying fees. However, transfer of the ticket to another person is not allowed as per the Philippine Airlines Name Change Policy.
