Copa Airlines Cancellation Policy

Enter the Details to Know the Cancellation Policy of Copa Airlines

Copa Airlines Cancellation Policy – Refund Guidelines, Fees, And More [2024]

Life is uncertain, and many circumstances arrive in everyone’s life that don’t have a solution. People who have their flight booking have to cancel their booking as no other alternative is available. So, to make the process easy, Copa Airlines launched their Copa Airlines cancellation policy. By following this policy, people can cancel their booking without any obstruction. 

Copa Airlines Cancellation Policy

In this article, an elucidation of Copa Airlines Cancellation Policy is given. Refer to this article if you travel with Copa Airlines frequently. 

What are Copa Airlines Cancellation Rules?

Sometimes, we are forced to change our plans, as life does not always work as we planned. In such cases, it’s essential to know whether we can receive our money back or not, from the flights that we had booked already. Therefore, like every other Airline, Copa has its own rules when we talk about Copa Cancellation Policy. To know more about their cancellation procedure works, read the points mentioned below:

  • At the time of booking, you can put your booking on hold. However, this rule remains only for 24 hours, after which your reservation will be cancelled automatically if you don’t complete the payment.

  • If your flight was cancelled by Copa Airlines, you have the option to either claim compensation or choose the next best flight that is offered to you.

  • In the sad event of death or severe illness of the passenger, a close family member, or a passenger’s companion, cancellation of the flight is allowed, and you can also claim a refund for the same. However, the Airlines require legit documented proof of the same.

  • If any passenger is denied boarding by Copa Airlines due to overbooking, then they hold the right to ask for a full refund and are also eligible for compensation.

Explanation of the 24-hour Cancellation Policy of Copa Airlines

Copa Airlines always works on its policies by considering how to enhance them. Now, they introduced their 24-hour cancellation policy. According to this, people can cancel their flight booking in no time without paying a single buck. So, to save money, you must cancel the ticket within 24 hours of the booking time.

Another condition also prevails that your departure date must lie after 7 days from the booking date. 

Covid 19 Copa Airlines Cancellation Policy

When any emergency happens due to Covid, the airline automatically cancels their flight. Even if you have any medical issues at that time, Copa Airlines allows you to cancel your flight booking without any hassle. They don’t charge a single penny for cancellation; and you can also apply for a refund. 

How do you Cancel the Flight of Copa Airlines?

Copa Airlines does not disappoint any users, since they have laid down multiple methods that anyone can follow to cancel their flights. Below are given all the possible methods: 

  • Cancel your flight booking through the official website of Copa Airlines.

  • By calling the professionals of Copa Airlines.

  • Through the android app of Copa Airlines.

  • Visit a Kiosk center to seek help with cancellation.

Explanation as a result of these two ways to cancel the flight booking of Copa Airlines.

First Alternative: Flight Booking Cancellation Online

The online method is quite easy and effective. Nowadays, everyone has access to the Internet and wants to finish a task in no time. This alternative allows you to cancel independently and get a notification quickly. Follow the given steps to attain the end cancellation of your flight.

  • Do a visit to the website of Copa Airlines on your preferred browser.

  • Click on the login and use your credentials to enter the account.

  • Pick the option of Manage booking to proceed further.

  • As soon as you click, your booking list will appear in front of you.

  • Pick the booking you want to cancel from the all.

  • After this, complete the process of cancellation of the flights of Copa Airlines.

  • Ensure to apply for a refund when canceling your flight booking.

  • Once the cancellation is completed, you will receive the full amount of your flight in the face of a refund in your original payment source. It will surely take a business period of 7-8 days.

Second Alternative: Cancellation Through Calling

If you failed to cancel the flight by their main website, then go with the alternative of performing it by calling the airlines. Get their contact details from the website and call them on their toll-free number. Once you connect with the executive of Copa Airlines, tell them about the purpose of the call. Then they commence the process on your behalf. They ask for some information to reach your booking page, so keep all the details handy. After this, they proceeded with the process and asked for confirmation. Succeedingly, it’s time to pay out the cancellation charge. Now, your responsibilities are finished. Wait for the confirmation message, which you will receive on your registered phone number or email ID. 

Measures as specified under the Copa Airlines Cancellation Policy

You need to know some guidelines in the Copa Airlines Cancellation policy. All of these points are explained here:

  • Copa Airlines Cancellation policy states that when the cancellation occurs from the airline’s side, you are eligible for a refund. You need to claim the refund, and you’ll receive it.

  • For instance, you put your ticket on hold after making the reservation to cancel it within 24 hours. The period of 24 hours is risk-free, and the ticket type doesn’t make a difference here.

  • If the flight gets delayed for more than 3 hours, you can cancel your ticket free of cost and can demand a refund.

  • When the airlines deny boarding due to overloading, you can get a refund for your flight.

  • In the matter of uncompleted payment priorly, appear in the face of cancellation of your flight booking.

  • You can’t get a refund if you cancel your flight ticket on the day of the departure of your flight.

  • Cancellation out of 24 hours makes you liable to pay the cancelation fees according to the Copa Airlines Cancellation policy.

  • You can cancel your booking when you suffer the death or serious emergency of any nearby relatives. In this case, you can also receive your refund.

  • Using the same medium for cancellation is mandatory. Here the same medium means through which you made the booking.

Copa Airlines Delayed Flight Compensation

Delayed flights are always bad news, but they do not mean that you will lose your money, too. Passenger rights are protected under EC 261, which is one of the most comprehensive laws protecting flyers. Thankfully, Copa Airlines Compensation Policy helps you save your money in such cases. To learn more about the amount of compensation you are entitled to, refer to the table below.



All flights under 1,500km

Up to 250 per person.

Internal EU flights over 1,500km

Up to €400 per person.

Non-Internal EU flights between 1,500-3,500km

Up to €400 per person.

Non-Internal EU flights over 3,500km

Up to €600 per person.

Copa Airlines flight cancellation Fee Waiver

Copa Airlines Cancellation Fee wavier

Copa Cancellation Policy comes along with some fee waivers; however, some restrictions apply. These circumstances include:

Weather Conditions

  • In case of poor weather conditions, where the aircraft cannot complete their travel route due to safety reasons. For example, rainfall, lightning, etc.

Natural Disasters

  • In case of severe natural disasters that can hamper the air route, like storms, floods, etc.

Health Hazards

  • These include respiratory issues, aspiration hazards, and more.

There are no guarantees when it comes to Fee Waivers. This depends entirely on the Airlines and what they decide. If you need more information about Copa Airlines Fee Waivers, then don’t hesitate to get in touch with the Airlines at +1-714-833-2120 and speak to the customer executive available.

How do I cancel a Copa reservation?

You can cancel your reservation with Copa by either calling them at +1-833-714-2120 or by visiting their official website.
To cancel your booking online, follow the steps given below.

  • Visit the main website of Copa Airlines.
  • Click on the option ‘Manage my reservation.’
  • Provide the reservation details, like the last name of the passenger and the booking reference number.
  • Search for the Copa flight that you wish to cancel.
  • Click on the ‘Cancel Flight’ option.
  • Make the payment of the Copa flight cancellation fee.
  • That’s it, and your flight is successfully cancelled.

Within some time, you will get a confirmation on your registered email ID.
Note: Canceling Copa Reservation is possible only when you have purchased your ticket from the official website. If you made reservations through a travel agent or third-party agency, you need to contact them and request cancellation.

Refund Policy of Copa Airlines

According to this policy, used tickets can’t count under the category to avail refund. Some of the more points of the Copa Airlines Refund policy are:

  • The refund would only process to the original payment source and the spent currency.
  • In making a payment through a third party, you must contact them to claim a refund for your cancellation.
  • Partially utilized or completely used tickets are not applicable to get a refund.
  • The period for receiving the refund would take 7-10 business days.
  • You can claim the refund until your ticket is valid, as stated in the Copa Airlines Cancellation policy.
  • Cancel your flight booking within 24 hours from the booking time and become the user to receive the full amount as a refund.
  • The amount of the refund depends on the tariff type which you had selected at the time of making your flight booking.

How to Check Refund Status on Copa Airlines

If you have applied for a refund with Copa Airlines due to the cancellation or delay of the flight, then you may check your refund status under the Copa Airlines Refund Policy. Follow the general steps given below to know the process:

  • Visit the official website of Copa Airlines.
  • Select the ‘Contact Us’ option provided on their homepage.
  • There, you will find a refund link. Click on it.
  • It will redirect you to a new page.
  • Here, you will come across two options.
  • Click on the second option that says ‘Apply for a refund.’
  • A link will appear with ‘Complete the refund status for’ written.
  • A form will be displayed on your screen.
  • Fill in the details in the form as asked.
  • Once filled, hit the ‘Submit’ button.

After submitting the refund request form, you will receive the refund status on your registered email. If you are facing any issues in following this process, you may also connect with the Airlines by calling them at +1-833-714-2120. All you need to do is provide them with the details that they ask for, and they will soon tell you the status of your refund.

How to Get a Refund on a Copa Airlines Flight

If, due to some unforeseen circumstances, you had to cancel your flight, then Copa Airlines Refund Policy allows you to claim a refund on your canceled flight. The refund value will depend on the airline’s policy. Follow the steps given below to learn how to get a refund:


  • Reach the official website of Copa Airlines by typing in your browser.
  • Login to your Copa account by filling in the credentials, like your username and password.
  • Click on the manage my booking tab. It will redirect to the bookings that you have made.
  • Choose the booked flight that you want to cancel.
  • Click on the Cancel Flight option.
  • Over there, you will see a refund option. Click on it.
  • A form will display on your screen.
  • Fill out the refund form by providing the details asked.
  • Once filled, click on Submit.
  • Your refund form has been successfully submitted.


  • Contact Copa Airline Customer Service by calling their helpline number, which is +1-714-833-2120.
  • Please provide the details that they ask about your booking.
  • Allow some time for the executives to process your refund request.
  • Now, the airline will commence your refund procedure.

Wrapping Up.!

Certainly, Copa Airlines Cancellation policy is flexible, and it satisfies a large number of people. Copa always meets the expectations of its users, and their facilities continuously gets updated and try to provide a better user interface every time.

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Frequently asked questions (FAQ)

Yes! However, Copa Airlines ‘ hour Cancellation Policy is slightly different from other Airlines. Copa allows you to put your reservation on hold for 24 hours, which means you get 24 hours to make payment for your booking. If you don’t pay in this 24-hour period, then your ticket is automatically cancelled.

Copa Airlines strives to serve its customers with top-notch service, sincerity, and benefits. If you have any queries regarding flight change, cancellation, seat change, or upgradation, or if you come across any troubles, you can connect with the Airlines at +1-833-714-2120.

Copa Cancellation Policy allows passengers to cancel their flights in case their plans don’t work out. The cancellation fee is based on various factors like the time of cancellation, the reason for cancellation, whether cancellation was done by the passenger or the airline, and much more.

Copa Airlines Refund Policy grants you a full refund if you successfully cancel your booked flight ticket within 24 hours of purchasing it. After that risk-free period, a cancellation fee is charged according to your fare. You are also eligible for a refund if your flight is significantly delayed or cancelled by the airline.

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