Alaska Airlines Cancellation Policy – Refund Guidelines, Fees, And More [2023]
Passengers who have booked their flights on Alaska Airlines are eligible to make changes to their flights or cancel them. For that, a proper procedure needs to be followed in which, based on your time, it will be decided whether you are eligible for a full refund or not. In case you are not eligible for a full refund, you need to know all the charges applicable, like the change fee or the amount deducted from the flight cost. All these things are going to be listed here under the Alaska Airlines Flight Cancellation Policy, in which we will tell you the step-by-step process for flight cancellation or changes in your ticket.
Basic Eligibility for Alaska Airlines Flight Cancellations
Candidates who wish to cancel their flight tickets on Alaska Airlines need to fulfill the following parameters:
- The ticket needs to be booked from the official sources of the airlines, which are-
- Official website (alaskaair.com)
- Alaska Airlines Ticket Counter
- Alaska Airlines Reservation Call Center
- In case you are cancelling after 24 hours, your flight should not be a saver fare (which is not eligible for cancellation post 24 hours)
- The tickets you have booked should fulfill the following parameters:
- Not more than one year from the date of the original purchase
- It should not be a partially used ticket.
- It cannot be more than one year from the outbound travel date.
- The ticket you are going to cancel should not be part of a group booking or any vacation package booking.
- The payment you have made while purchasing the ticket should be in US Dollars.
- The passengers whose ticket is being cancelled cannot be an unaccompanied minor.
After fulfilling the above-given parameters, you can proceed with an online refund or credit and also you known about Alaska Airlines Flight Change Policy
How to Cancel Alaska Airlines Flight?
You can cancel your flight in three ways under the Alaska Airlines Flight Cancellation Policy.
Read below to understand the options that you have and how you can proceed with flight cancellation with Alaska Airlines:
By Online:
Go to the official website and log in to your account. Click on the ‘My Trips’ option. Select the flight ticket that you wish to cancel and then click on Cancel Flight. Select the Confirm option, and you will shortly receive an email stating that your booked flight has been canceled.
By Phone:
A toll-free number, 1-800-654-5669, can be called to cancel the booking via phone. Share the details with the customer service executive and provide the reason why you’re canceling the ticket. You will have to share the details that the customer service staff asks for, and then in a few days, you will receive the confirmation email for your canceled flight.
By Live Chat:
Visit the official page and click on Contact Us. Select the Live Chat option and write Cancel flight ticket. Please provide all the necessary details asked by us through chat. The cancellation process will begin, and you will get a confirmation email in a while.
Alaska Airlines Cancellation Fee:-
For the cancellation that has been made within 24 hours of the booking time, there will be no extra fee or charges, irrespective of the type of fare which you have booked. After 24 hours, the saver fares will be non-refundable for the original form of payment. As per the post-COVID-19 cancellation, no cancellation fee is charged. For different classes like the main cabin, first class, and award ticket, the cancellation fee has currently been eliminated.
As per the Alaska Airlines Cancel Policy on the official website, the charges will be updated for the saver fares. For any saver ticket which is booked on or after July 19, 2023, and is outside the 24-hour cancellation policy, a credit of 50% will be given to the passengers. Also, the cancellation needs to be made at least 14 days prior to the flight’s actual departure.
For any flight that has been cancelled within the 24-hours of the flight’s scheduled departure, a cancellation fee of USD 125 will be applicable.
How much Alaska Airlines Compensation?
Alaska Airlines Cancellation Policy provides various types of compensations, below given are compensations on Domestic and International flights:
International:
Length of DelayLength of Delay | Compensation Due |
0 to 1 hour arrival delay | No Compensation |
1 to 4 hours arrival delay | 200% of One-way fare (not more than $775) |
Over 4 hours arrival delay | 400% of One-way fare (not more than $1550) |
Domestic:
Length of Delay | Compensation Due |
0 to 1 hour arrival delay | No Compensation |
1 to 2 hours arrival delay | 200% of One-way fare (not more than $775) |
Over 4 hours arrival delay | 400% of One-way fare (not more than $1550) |
Redeem the credits gained from the Alaska Airlines Flight Cancellation
For any non-refundable ticket, customers are awarded credit which they need to add to their account.
What About the Non-Refundable Ticket
The non-refundable ticket needs to be cancelled within 24 hours of booking, which includes the saver fare also. There might be chances that the ticket will be refunded to the original form of payment. After 24 hours, the non-refundable request will proceed for a credit certificate, deposit, or any other deposit in your wallet. Any changes made after 24 hours will be eligible for change fees.
Any ticket that is non-refundable and also ineligible for any kind of credit should also be cancelled in order to clear other service requests connected with that booking. Also, it will be beneficial for any passenger who is looking for last-minute availability.
How do I get a Refund on Alaska airlines Flight Cancellation?
Alaska Airlines Refund Policy states a few criteria through which you will be eligible for a refund. These are:
- Your ticket should contain a saver fare at most 24 hours after booking the ticket.
- Your ticket should be free of any government fare.
- Your ticket should be at most one year old when asked for purchasing date.
- Your ticket should not be a part of a vacation or group package booking.
- Your ticket should have been purchased using US Dollars.
The tickets that meet the refundable criteria will receive their ticket in the original form of payment within a few business working days.
Alaska Airlines 24 Hours Flight Cancellation Policy with Full Refund
Passengers can get a full refund if they cancel their Alaska Airlines within 24 hours of booking their flight. The same guidelines are applicable to making changes in your Airlines, after which passengers need to pay a change fee, the amount for which depends on their flight details. Other details you need to know regarding 24-hour cancellation is listed below:
- In case of cancellation within 24 hours, only the cost of the unused ticket will be refunded.
- Passengers who wish to make changes to their flight tickets can do so only one time without paying any additional amount.
- There should be a gap of at least 24 hours between the booking time and the flight’s scheduled departure.
- For any ticket with departure within 24 hours of the booking time, standard charges will be applicable as per the Alaska Airlines cancel policy.
- In case of changes made to the flight tickets, you need to pay the ticket difference.
- In case the cost of the new flight is lower than the one you already booked, then the difference will be given in the form of credits.
Final Thoughts
In the above discussion, we have provided all the necessary information you need to know regarding Alaska Airlines Flight Cancellation Policy. Passengers with saver fare type are advised to make cancellations within 24 hours of booking to avoid any additional fee or penalty. After that either their refund will be in the form of credit or mileage points in their account. Now, if you need further information, you can connect with us through the helpline number given below. You can also click on the Live chat option to connect with us instantly.