Japan Airlines Cancellation Policy

Enter the Details to Know the Cancellation Policy of Japan Airlines

Many people encounter circumstances due to which they must cancel their flights. But sometimes, many complications may arise. Here, Japan Airlines makes its way; they present its JAL Cancellation policy. The Rules and guidelines allows its flyers more comfort and flexibility. In this informative guide,  Every segment of this cancellation policy of Japan Airlines is discussed here, so take a look and be aware of the clauses of this policy. 

Japan Airlines Cancellation Policy

Japan Airlines Cancellation Policy – Refund Guidelines, Fees, And More [2024]

This policy, i.e., Japan Airlines Cancellation policy, allows passengers to cancel their flights anytime and anywhere without hassle. Just like any other policy, the cancellation policy of Japan Airlines also has some rules, and everyone must follow all those rules when following the policy.

Please read all the rules of Japan Airlines cancellation policy carefully and get the advantage of the policy.

The JetBlue rules for Japan Airlines Cancellation Policy are as follows:

  • Revoking the flight booking on the scheduled day of the flight makes you liable to pay the cancellation fees.

  • Remember to cancel, if you want, before the departure date of your flight.

  • No refund is submitted if the ticket is canceled after the flight’s departure.

  • If you carry a refundable ticket and cancel it for any reason, you will surely receive the full amount as a refund.

  • A penalty is applied if you cancel the flight booking within 2 days of the planned schedule.

  • You don’t have to pay any fee for the cancelation if you cancel the flight due to a death in the family.

  • In a non-refundable ticket, reversion of the ticket is possible. Fliers can raise a a request for the claim only when the situations are genuine.

  • Per the JAL Cancellation policy, rewarded and basic fare tickets do not come in the domain of cancellation.

  • Ticket cancellation is free for one week 60 days from the traveling date.

  • When flying nationally, ticket cancellation is possible up to 7 days before the fixed departure. But the reason for the cancellation should be valid and genuine.

  • For a passenger above 65 years, cancellation is free as they just need to raise a request. But they can’t have a refund for the same. Either they can have some offers or coupons from the airline’s side.

  • If you made your flight booking from any outer travel agent, ask for a refund and cancellation from them only.

Japan Airlines 24 hours Cancellation Policy

The Japan Airlines 24-hour cancellation policy has come into effect by considering the people’s comfort. According to this policy, you can cancel your flight within 24 hours from the scheduled departure. In this scenario, you will receive the total price as a refund, and no fee will get levied upon you. 

Cancellation Policy Regarding Covid 19

You can cancel the ticket without any complications if the circumstances are quite serious. All the major carriers due to Covid make some modifications for the sake of the safety of the people. 

Basic Guidelines of Japan Airways Cancellation Policy

There are some terms and conditions that you must follow while cancelling your reservation such as:

  • If you happen to cancel your reservation within 24 hours, then you may be eligible for full refund.
  • However, as you may already know, you cannot get a full refund, if you have a non-refundable ticket. In this situation, you can get in touch with the airline to get full information.
  • Make sure to read the basic terms before requesting a refund. For example, in some cases , the airline will provide you refund for the unused portion of your ticket.
  • In case of flight cancellation by the airline itself, due to bad weather, technical malfunction, the passenger will be eligible to get full refund.

Various Methods to Cancel a Ticket from Japan Airlines

Due to any emergency, people must cancel the ticket in many instances. Here at Japan Airlines, this task becomes easy. There are multiple methods specified here for people to cancel their tickets, and you only need to have your details handy and get your ticket canceled simply. 

First way: Visit the airport to cancel your ticket

japan airlines cancellation by airport

Visiting the airport is the quickest method to cancel the ticket. Here, it would help if you found the counter of Japan Airlines. Then an executive of Japan Airlines will attend to you and ask about your concern. Tell them what you want and let them know about the other itinerary details so they can proceed with the process. After that, they find your booking and cancel it. Succeeding this, they asked for the cancellation fees and will let you know when the process concludes. 

Second way: Cancelation by their main website

japan airlines cancellation by online

It is the most convenient way to cancel the airline ticket, as mentioned in the Japan Airlines cancellation policy. Follow the below directives one by one to cancel the ticket. 

  • Start the procedure by opening up your preferred browser.

  • Go to the website of Japan Airlines on your browser.

  • Tap on the option of “Manage to book” on the homepage.

  • Three options will pop up on the next screen, pick “manage flight booking” from all.

  • Enter all your details related to the journey, like name, booking number, arriving place, and departing spot.

  • Now, click on the “booking details” button.

  • On the upcoming page, you can witness your bookings, choose the one you want to cancel and then go with the cancelation option.

  • After making the selection, press the “cancel” button.

  • Now it’s time to pay the cancellation fees applied according to the JAL Cancellation policy.

  • In the end, check the whole procedure twice to prevent any problems.

Third way: Ticket cancellation through call

cancel your japan airlines through a phone call

The easiest way to cancel the flight is by calling the officials. It is a safe and secure method through which a person can cancel their tickets. Attain the number of the airlines from the website and call. Remember to keep handy all the papers or details regarding your journey. Tell them the reason for the cancellation and disclose the details they asked for. They will commence the process and ask you to pay the cancellation fees. Once you submit the fees, the process continues, and they will notify you about the same when it ends. 

Japan Airlines Cancellation Policy Fees

Japan Airlines included everything in their Japan Airlines Cancelation policy, which also specified the fees for canceling the flight. A certain amount is charged by every carrier when you raise a request for different things.

  • Option to claim a refund is only valid when you cancel in the given period.

  • To receive the full refund for the refundable ticket, you must pay the cancellation fees per the JAL Cancellation policy.

  • If you have the booking affected by any promotional offer, Economy restricted fare, and flexible fare, then you are exempted from the right to cancel your ticket.

  • Having a business-restricted ticket makes you the victim of paying out the cancellation charges from $100 to $400.

  • Canceling the ticket after the fixed departure doesn’t make a difference as no amount will you receive.

How Much Compensation can I get for a cancelled Japan Airlines Flight?

There is only one instance where you can get compensation for a cancelled flight. It comes when the airline itself cancels the flight due to bad weather and any technical malfunction. In this case, you will be eligible for full refund or you can even ask for an upgrade too. If your flight gets canceled, then you can ask for an alternative flight.

As per the Japan Airlines Cancellation Policy, if your flight happens to get cancelled less than 14 days before your scheduled departure, then you can get $700 dollars as compensation. However, if your flight is delayed for more than three hours, then you can get more than $700 per person from the airline.

Basically, the airline may not compensate you for the things that they cannot control such as flight cancellation due to bad weather and all. But, if its due to any technical issue in the plane or a strike then the airline has no other option but to compensate you.

Here’s how much you can get on Japan Airlines:-



All flights under 1,500 km

Up to €250 per person

Internal EU flights over 1,500 km

Up to €400 per person

Non-internal EU flights between 1,500 – 3,500 km

Up to €400 per person

Non-internal EU flights over 3,500 km

Up to €600 per person

Refund Policy of the Japan Airlines

Japan Airlines Cancellation policy also possesses a segment of refund policy. When you cancel the booking with Japan Airlines, know how to claim a refund. Some of the major highlights of the Japan Airlines refund policy are:

  • Cancellation after the scheduled departure doesn’t bring you a single penny as a refund.

  • JAL Airlines provide full refund to your account when you cancel the ticket within 24 hours.

  • The airlines does not process the refund, if you cancel your business promotional or award ticket with Japan Airlines.

  • If Airlines cancels flight, You will get 100% money back to your original payment mode.

  • There is a provision of applying no cancellation fee if the flight gets delay for more than 4 hours.

  • The refund amount is sometimes given after differentiating the cancellation fees according to the Japan Airlines Cancellation policy.

How do I claim a Refund from Japan Airlines?

There are many ways by which you can claim or request for your refund. According to the Japan Airlines Cancellation Policy, you can use both the online and offline procedure to claim your refund. All you have to do is follow the correct steps and you are done within a few minutes.

Claim Your Refund Using Online Procedure

To claim your flight cancellation refund, execute the below-listed steps;-

  •  First of all, navigate to the official website of Japan Airlines.
  • Afterwards, you can enter your personal details such as your first & last name, your booking number etc.
  • As soon as you are done filling out the details, make sure to review it one by one to avoid any mistakes.
  • Choose which flight you wish to cancel and then give out the reason for your flight cancellation.
  •  Next, you can request for a refund by navigating to the official website of Japan Airlines.
  • Enter any details and submit your request.

Refund Processing Time

If you have canceled your Japan flight, then you know that the Refund procedure is going to take some time to get credited in your account. As per Japan Airlines Cancellation Policy, the passengers can file for a refund using both online and offline methods. Many airlines proceed with the refund as soon as possible and you are most likely to get your refund back in seven to ten working days. The refund will be credited in the original payment method used for ticket booking.
But, as for Japan Airlines, the refund policy may differ from the rest. The Japan Airlines can take over 2 months to process your refund. However, the refund time depends on various factors such as what type of payment method that you have used to purchase your tickets.
Now, there are two scenarios, if you have booked your ticket using your credit card, then the refund may take two months to get processed in your original payment format. Whereas, if you have used JAL points then you can get your points back after the completion of the refund procedure.

How to I Calculate the Refundable Amount on Japan Airlines?

Japan Airlines is the largest airline in the world. It is most likely known for having the best economy class seat as it has many passengers who were satisfied with economy class service. There are many instances where the passenger may have to cancel their flight for any reason. And, while cancelling a flight, many would be eligible for a refund. Do you know that you can calculate the overall amount of your refund using a search engine?
According to the statistics, several search engines, such as Kayak, offer a refund calculator. Apart from Kayak, there are many search engines out there that can give an overview of your refund. To figure out how much refund you can get for the unused portion of your ticket, you can go to any search engine and find out how much refund you will get for your canceled ticket.

In a nutshell

Cancellation of flights while taking the service of Japan Airlines is so easy. The introduction of their Japan Airlines Cancellation policy makes this task simple and convenient for everyone. This policy explains various methods for canceling the flight by keeping in mind every type of user. Please beware of the rules as well when following the Japan Airlines Cancellation policy, as it is mandatory.

Frequently asked questions (FAQ)

According to the JAL flight cancellation policy, there are many methods by which you can cancel your Japan Airlines ticket. There are both online and offline methods available to cancel Japan Airlines flights. For the online method, all you have to do is navigate to the official website of Japan Airlines. You can go to Manage My Trip and select which flight you want to cancel. If this method is not feasible for you, then you can contact the airline and ask them to cancel your flight. In some cases, you may be eligible for a full refund if you make sure to cancel your flight within 24 hours.

As per JAL cancellation policy, the Japan airlines provides refunds on flight cancellation that is made within 24 hours. There is also one instance where you can get compensated which is when the airline cancels flight due to any technical malfunction. If your flights gets abruptly delayed or cancelled then you can get compensated by the airline.

The passengers can cancel their flight 24 hours before their scheduled flight. According to the JAL Cancellation Policy, the airline will compensate all the passengers who have canceled their flight 24 hours before their confirmed flight.

As per the Japan Airlines Cancellation policy, a passenger will get refund on their cancelled flights if it’s been cancelled by the airline itself or you have canceled it within 24 hours. The easiest way to initiate the refund will be through online method; all you have to do is navigate to the main website of the Japan airlines and begin with the refund. Hence, remember it can take at least 7 to 10 days to get credited in your original account from which you have paid for your flight tickets.

As per the Japan Airlines cancellation policy, one must cancel their flight within 24 hours & seven days before the final boarding. To revoke your flight, all you to do is go to the main website of the Japan airlines and navigate to the Manage Flight Booking option through the Manage Booking section. When you are done with that, choose the cancel my flight option and wait for the airline to email you confirming your cancellation with the airline.

Yes, according to the Japan cancellation policy, a passenger is required to pay a fee for their domestic as well as international flights. Keep in mind that the cancellation rules and regulations are same for everyone. To avoid the cancellation fee, one must revoke their cancellation within 24 hours before their scheduled departure.

Yes, the Japan airlines does have a return policy from where you can request for a full refund for the unused tickets within the 30 days of the ticket validity date. However, if you have cancelled your flight within 24 hours then you will be able to initiate partial refund which depends on the fare rules.

As per the cancellation policy, the Japan airlines does not charge any cancellation fees if you have cancelled your flight within 24 hours since your scheduled departure. Therefore, if you have forgot to cancel your flight during the given period of time then you will have to pay at least 20% of your fare price as the cancellation fees.

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