Cathay Pacific Cancellation Policy – Refund Guidelines, Fees, And More [2023]
Cathay Pacific Airline Cancellation Policy Sometimes, many instances or circumstances emerge where travelers have to cancel their tickets. So, it is quite necessary for the comfort of the passengers that they have such a privilege. Hence, Cathay Pacific airlines introduced its Cathay Pacific Cancellation policy, after which the cancellation task became easy.
To know this Cathay Pacific Airline cancellation policy, read on. All the aspects of the entire policy are discussed here.
What are the Cathay Pacific flight Cancellation Rules?
Sometimes, the passengers might need to implement this policy as they get stuck in unsolvable circumstances. So, it is quite significant for them to know about the policy. The policy doesn’t have only one aspect, and it has multiple facets. It is necessary to follow them all. To get aware of such regulations of this policy, you have to look below at these points:
Flights tickets that remain unused for two years or more can’t come under the bracket of availing refund.
All the passengers of this airline hold the right to get a refund for their cancelled flight if it happened due to some drastic circumstances.
If a traveller cancels their ticket after the risk-free period, i.e., after 24 hours, they become liable to pay the cancellation fees.
You are liable to pay the cancellation fees when asking for a refund for a half-used ticket.
Per the Cathay Pacific cancellation policy, a flight ticket is sometimes not refundable. In this instance, you can’t have a refund for your cancelled tickets.
Many instances occur where you don’t want a refund, so you can ask for another flight after your previous one. Or you can also opt for credit points that are redeemable so you can use them at the time of future travel.
Refund price totally depends on the type of reservation, fare class, departure and arrival place, and the time of raising the request of cancellation.
Cathay Pacific Airlines 24 Hour Cancellation
Pertaining to the 24-hour cancellation policy of Cathay Pacific, you can make the reversal of your ticket for free. The span of this 24-hour period allows you to cancel your flight reservation without paying a single cent as a cancellation fee. Moreover, by reversing this span, you can acquire the full amount of your flight ticket as a refund.
One more condition under this section is that you must maintain the time limit of 7 days, which means that the gap between the cancellation and departure date is 7 days. Besides, this policy doesn’t work in any of the partnered airlines. By cancelling in 24 hours, you can receive benefits like simple cancellations and easily get your refund money.
How to Cancel the Cathay Pacific Flight?
In case of any discrepancies, you can easily cancel your flight ticket if you can’t continue with your travel plan. So, you can choose the alternative at your convenience.
Let’s discuss all three alternatives in detail so that no hindrances will occur when you apply any of the following methods.
First process: Cancellation of the ticket through the website of Cathay Pacific
Here are the steps enlisted to cancel the ticket with the help of the website of Cathay Pacific. So, take a look if you need it.
The first page in front of you is the website’s homepage so look for the option of “manage booking”. And when you spot it, click on it to move further.
Some empty sections will come on the next page, asking for details to get into your account. Enter the booking reference number and the last name of the passenger.
Press the “My Booking” button to view all your reservations.
As soon as all the flights come before you, pick the one you want to cancel. And press the cancel button.
After all this, you must pay the cancellation fees per the Cathay Pacific Cancellation policy if any appears.
In the end, you’ll receive mail when the process gets completed about the same time your flight ticket gets cancelled.
Second process: Ticket cancellation by visiting the airport
The process to cancel the flight ticket at the airport is ideal for those who are present at the airport. Cathay Pacific airlines ensure you promptly get help regarding your issue.
To execute this method:
Go to the airport and visit the counter of Cathay Pacific Airlines.
Find the concerned person and disclose your concern.
Provide them with the details as they need to fetch your Booking.
Presentation of any legal documents supporting your request to change the name is needed. If any cancellation fee emerges, you need to sort it out to finish the cancellation process. Then, the airline’s officials will let you know when the cancellation process ends. Moreover, a notification will come up to you on your registered email ID or mobile number.
Third process: Calling the airline to cancel the flight booking
Airlines like Cathay Pacific focus on the task or queries that all passengers and users hold so that they can have stress-free travel. According to the Cathay Pacific cancellation policy, you can call the airline directly anytime while encountering any issue.
Fetch the contact information of the Cathay Pacific airline and dial the number given, i.e., 1-833-714-2120.
Once you connect with customer care, tell them the purpose of calling.
Then they’ll ask you for the passenger’s name, Booking confirmation number, departing date, and related information.
After finding your Booking, they’ll ask about the Booking that needs to be cancelled.
Now you must pay the cancellation fees if any appears according to the Cathay Pacific cancellation policy.
Once the payment is completed, they’ll proceed with the process to conclude it.
Lastly, a notification will come to you when the cancellation is made. It will come on your registered mobile number or email ID.
Cathay Pacific Cancellation Fees?
Cathay Pacific airlines are well-famed for its low-cost flights. So that’s why the reversal fees are so low that they appear negligible. The cancellation fee in Cathay Pacific airlines depends on many factors, and the primary ones are the time when you cancel and the travel class. Therefore, the cancellation fee will get reflected in some instances only.
Here are the scenarios in which the cancellation fees get levied on the passengers when they cancel their flight booking. These are as follows:
Every passenger can cancel their flight ticket without paying a single buck. It only remains valid till 24-hour from the booking time.
In case of cancelling after this period, you have to pay some charges for taking the benefit of cancelling your flight ticket.
The expired tickets are charged approximately $200.
When a passenger doesn’t inform the airlines and wouldn’t appear on the day of departure, they becomes liable to pay some penalties. It is a no-show charge applied per the Cathay Pacific Cancellation policy.
For all the partly used tickets of Cathay pacific, the cancellation fee is $150.
If you booked your flight through any third-party travel service provider, you have to pay the fee, including their service charge. The fee for reversal in this scenario always fluctuates depending on the rules of that third party.
Cathay Pacific Flight Cancellation Compensation?
Cathay Pacific complies with EC261 whenever a flight departs from a European Airport. In case of flight delay or cancellation where the passenger is not at fault, they have the right to claim compensation from the airlines for the same. This comes under the Cathay Pacific Cancellation Policy.
The table given below explains the compensation amount and conditions:
DISTANCE
COMPENSATION
All flights under 1,500km
Up to €250 per person.
Internal EU flights over 1,500km
Up to €400 per person.
Non-Internal EU flights between 1,500-3,500km
Up to €400 per person.
Non-Internal EU flights over 3,500km
Up to €600 per person.
How to Avoid Paying Cathay Pacific Flight Cancellation Fee?
Most of the flights operated by Cathay Pacific are non-refundable. So, if you are looking to avoid paying the cancellation penalty, then Cathay Pacific Flight Cancellation Policy is your answer.
The 24 Hour Flight Cancellation Policy allows you to get a full refund upon canceling any flight within 24 hours of booking it. However, some conditions apply to ensure no cancellation fee:
1. Your booked flight must be purchased through Cathay Pacific’s U.S. website.
2. Your booked flight must be to or from the United States.
3. You must cancel your booked flight within 24 hours of purchasing it.
4. The set departure of your flight must be at least seven days later.
Cathay Pacific Date Change Policy
If you want to change the date of your booked flight due to some urgent events, Cathay Pacific Change Date Policy or Cathay Pacific Name Change Policy
allows you to do so. Follow the steps given below to start the Date Change request:
1. Go to the official website of Cathay Pacific.
2. Select Manage Bookings.
3. Click on the trip or booked flight that you want to make changes to.
4. Click on the “Change Flight” option.
5. Search for the date you would like to change your flight to.
6. Select your new flight.
7. Enter the details asked, confirm your changed flight date, and make the payment if applicable.
8. Soon after this process, you will receive your changed date flight.
How to get a Refund on a Cathay Pacific Flight?
Most of the Cathay Pacific flights are non-refundable. Thus, it can be tricky to get a refund on your booked ticket. However, you are eligible for a refund on your booked ticket if the flight gets canceled, you are denied boarding despite having a confirmed ticket, the flight was delayed for more than five hours, or an unforeseen circumstance like the death of an immediate family member or any serious illness and other such events take place. In case of the death of the passenger or family member, you would be required to provide documents stating the same, and it would be up to Cathay Pacific if they agree to it. If you hold a First Flex ticket, you are also eligible for a refund. To have a deep knowledge of the procedure to get a refund from Cathay Pacific, look downwards at all the points:
The remaining amount will credit back into your original mode of payment when the ticket gets cancelled.
All the passengers have a two-year period to receive a refund for their cancelled ticket.
Passengers can get a full refund when the ticket gets cancelled within 24 hours of the booking time.
If you made your reservation with any third-party agency, you must call that agency to get a refund for your cancelled flight.
When the reversal and the claim to get back the refund are concluded, you can’t use any part of your ticket.
After completing the form to receive the refund, the airlines will present you with an authorization number.
To know the status of your refunded money, you can call the airline and know when your refund will get credited.
Ending Words..!
Cancellation is a process loaded with hassle until the Cancellation process comes into the stream. Not every airline introduces its cancellation process through which you can cancel your flight ticket in a few minutes. Here, all the facets of the Cathay Pacific Airline Cancellation policy are highlighted so you don’t encounter any issues, such as when reversing your ticket.
If you can’t resolve your issue of cancellation, then you can also call on the number Cathay Pacific, i.e., 1-833-714-2120. They always remain available to assist in the time of need.
If you have any queries regarding booking a flight or a booked flight, you can contact Cathay Pacific at +1-833-714-2120. Customer service is always available to cater to your needs regarding Cathay Pacific Flight Cancellation Policy or Flight Change Policy.
Cathay Pacific Flights are majorly non-refundable. According to the Cathay Pacific Flight Cancellation, refunds are possible in a few cases, like a delayed flight, 24-hour cancellation, death of an immediate family member, serious illness, or flight canceled by the airline.
According to the Cathay Pacific Flight Change Fee, if you don’t meet the criteria for free flight change, then you would be required to pay a rebooking fee, which is USD 50 (Economy Standard) and USD 150 (Promotional, Premium Economy, Business Save, Economy Save) in case of re-routing, USD 50 (Economy Standard) and USD 150 (Business Save, Economy Save, Promotional, Premium Economy Standard).
