Sun Country Cancellation Policy

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The Sun Country is a low-cost airline, and it serves more than 50 destinations around the world. Moreover, it offers its passengers excellent services and customer support at each journey step. Hence, If you plan to travel with this airline, you must know about the Sun Country  Cancellation Policy. Get complete information about the cancellation and refund process of Sun country Flights.

Sun Country Flights Cancellation Policy copy

Key Information About the Sun Country Flights Cancellation Policy

According to the Sun Country Cancellation Policy, customers can cancel their flights within 24 hours before the scheduled departure and will be entitled to a full refund.

  • Sun Country Airlines will charge an additional amount if you miss completing the Sun Country Airline cancellation within this period.
  • According to the Sun Country Cancellation Policy, the airline allows you to cancel your flights only via the website or by calling them.
  • If you meet the above criteria, Sun Country will initiate its refund, and the remaining amount will be credited to your account within five to six business days.
  • However, if there’s any emergency, such as the sudden death of the passenger’s immediate family member or some other emergency, the airline will help you cancel your flight. Also, you will be able to cancel your ticket on the same day without any penalty.
  • Per the Sun Country Refund Policy, passengers can ask for a ticket refund if eligible and can easily cancel their ticket.

Sun Country Flights Cancellation Policy 24×7

If you are still unsure about your travel, then there are still some chances for you to cancel your flight tickets free of cost. The Sun Country 24 Hour Cancellation Policy permits passengers 24-hours time to cancel their flights for free easily.

According to this Policy, Passengers can have 24 hours of flexible time to cancel their reservations made with the airline. Also, the flight cancellation will be free of cost, and there will be no penalties or extra charges. However, the flight departure date should be at least after seven days of the booking time.

Various Methods to Cancel the Sun Country Flight

The Sun Country permits its passengers to reserve their vacations as well. Also, flight and hotel vacations are generally non-refundable, but the airline permits its passengers to cancel or change their vacations after charging penalties.

The cancellation of flights becomes ten times easier if you know how to cancel your flight. Here are some of the steps that you need to follow to cancel your Sun Country Flights:-

Method 1. Cancel Your Flight Through Online Method 

Sun Country Airlines Cancellation By Online

Execute these below-mentioned steps to cancel your flights:-

  • Visit the official website of the airline.
  • Then, enter your registered email and password to log in to your airline account.
  • Also, you can visit the Manage My Booking Page.
  • Now, search for the flight that you wish to cancel.
  • After that, enter your booking and last name to review the details.
  • Click on the Cancel option to proceed ahead.
  • Then, you will be taken back to the next page, which will display all the details about the Sun Country Cancellation Policy details.
  • Once you finish this, you can agree to the terms and conditions.
  • Next, follow the on-screen instructions to cancel your flights and confirm your charges, if there are any.
  • Lastly, you will receive a confirmation email from the airline confirming your cancellation.

Remember to keep your credentials handy while cancelling your flight while making a sun country flight cancellation; in this way, you can save a lot of time.

Method 2. Cancel Your Flight Through Offline Procedure 

Cancel your Sun Country Airlines through a Phone Call.

The passengers can cancel their flight over call. To cancel the Sun Country Airlines flight, dial the Sun Country flight cancellation phone number 651-905-2737. Furthermore, the airline experts will let you cancel your tickets quickly. However, you can get help from the Sun Country Airlines executives. Next, they will ask for flight details and cancel them for you. You can also ask questions about the Sun Country Cancellation Policy.

How much Sun Country Cancellation Fee?

As per the Sun country Cancellation policy, the passengers can make cancellations in their flight plans free of cost if requested within 24- hours of the flight bookings. However, if the grace period of 24 hours has passed, then an additional fee might be applicable, which varies depending on the fare type and the time remaining for the flight’s scheduled departure. Details regarding the cancellation fee for a Sun Country flight are listed below:

Time period for Flight Cancellation Request Cancellation Charges
Flight canceled before 60 days of flight departure or 24 hours within bookings No Cancellation Fee
Flight canceled within a time period 14-59 days before the flight departure. USD 0-50
Cancellation requested within a  period of 0-13 days  USD 50-80

How to Avoid Sun Country Cancellation Fee?

The Sun country cancellation depends on the time when passengers have requested a cancellation. Depending on the timing, the cancellation charges go from zero to USD 100. The following tips are advised to the passenger through which they can easily avoid their Sun Country Cancellation Fee also fulfilling various parameters under the Sun Country Airline Cancellation Policy:

  • Cancel the flight ticket within a 24-hour window of the flight booking in order to get a full refund.
  • Purchase a refundable fare or an upper-class ticket on which the cancellation fee might be waived.
  • Try to cancel the flight at least 60 days prior to the flight’s scheduled departure. On this, a full refund will be offered to the passengers in the original form of payment.
  • Refer to the frequent flyer program of Sun Country Airlines, through which various offers can be redeemed. Among these, there can be no cancellation fee.
  • Try to book a flight with travel credit on which less cancellation fee is charged. There are chances that only the credit will be deducted, not actually money.

Sun Country Delayed Flight Compensation

Passengers whose flight has been canceled by the airlines or who are not allowed to board the flight involuntarily are entitled to a full refund or even a compensation amount. Refer below for the information regarding Sun Country delayed flight compensation in the USA :

  • If the flight has been canceled by the airlines and the alternate flight doesn’t suit the passenger, they can apply for cancellation and receive a full refund.
  • Passengers who are denied boarding involuntarily will receive a full and also a compensation amount. Compensation will be offered if the alternate reaches the destination first.
  • A compensation offer is not applicable in case the flight has been delayed due to unavoidable circumstances.
  • A full refund is also offered in case of flight cancellation by the airlines themselves. However, alternate flight options are available for the passenger.

How to Reschedule a Canceled Flight?

Passengers can easily reschedule their canceled flight on Sun Country. Depending on whether the cancellation has been made by the passengers or their flight has been canceled, additional charges might be applicable. In case of a canceled flight, you need to connect with the airline’s customer support first, which will make further arrangements for your flight to be rescheduled. No cancellation fee will be applicable in this scenario as per the Sun Country Flight Cancellation Policy. Rescheduling of a flight can be done from the official website. All you need to do is provide your flight details on the website, after which you can find the current status for the canceled flight, i.e., whether it has been rescheduled to another flight or has been canceled.

Sun Country Change Fee Waiver and How it Works

The Change Fee Waiver is another amenity provided by the Sun Country airlines. Through this, you can easily make changes to your flight bookings without any additional payment. The change fee waiver can be purchased by the passengers only during the flight bookings and is applicable at least 1 hour before the flight’s scheduled departure. Following are some major pointers you need to know regarding Sun Country Change Fee Waiver:
Users can opt for change waiver only during the flight bookings and if the ticket has been purchased from the official Sun Country sources like the online website, helpline number, or from the helpdesk counter at the airport.

In case of having multiple passengers in a single, change waiver can be purchased only for all the passengers.

Bookings on selected flights provide the change waiver fee.

How to get a Refund from Sun Country Airlines?

As per the Sun Country Airlines Refund Policy, the refund process will be initiated automatically after the cancellation has been made. Flight can be canceled online on the website or through a phone call. Certain terms and conditions are applicable while canceling, that has been listed below:

  • Flight reservation, which also involves hotel reservation, can be canceled only through a phone call. Also, the cancellation request for such a reservation should be made at least 14 days prior to the flight’s scheduled departure.
  • “Flight Plus Car Reservation” can be canceled only through the official website of Sun Country Airlines. Cancellation requests for such reservations should be made at least two days prior to the flight reservations.

Cancel Your Sun Country Flight Reservation through the official website:

  • Visit the official website of the Sun Country Airlines
  • Navigate to the option “My Trip”
  • Now provide your basic details regarding the flight booking, like last name and the reservation code.
  • Once the trip details have been listed, locate the option “Manage My Trip.”
  • Select the flight you need to cancel and then follow further instructions to complete the cancellation process.

On confirmation of cancellation, based on your flight eligibility, the refund will be initiated. You can easily contact the customer support of Sun Country. Airlines to check your refund status.

Sun Country Refund Policy

According to the Sun Country Cancellation Refund Policy, the passengers are entitled to a refund only if they cancel their current booking within 24 hours of their original booking. However, if the passenger is eligible for a refund, you can claim it via the airline’s official site within the required period. Hence, the passenger will be eligible for a partial and full refund depending on when they cancel their booking.

The amount of the refund that you will get depends on the rules of the Sun Country Flights Cancellation Policy. You must check out the rules before claiming a refund. Also, the refund will be delivered within 7 to 9 working days, only if you have paid online while purchasing the flight ticket. Passengers can also request a refund from the airline’s customer service desk. To check for your refund status, you can visit the airline’s official site, as this airline offers other services, too, apart from the cancellation and refund policy.


Sometimes life takes an unexpected turn, and you must cancel your flight due to some emergency or change of plans. This blog explains all the important key points that you must know about the Sun Country Flights Cancellation Policy. For further queries, you can dial our toll free number +1-833-714-2120.

Read More Cancellation Policy of Other Airlines: 

Frequently asked questions (FAQ)

Passengers traveling on Sun Country flights can opt for the travel protection plan that offers the full security of the passengers after the check-in process, i.e., before they depart until the flight has landed successfully. Passengers need to make extra payments for travel protection plans during their flight booking according to the Sun Country Airlines refund policy.

The full amount will be refunded to the passenger if the cancellation has been done within 24 hours of flight booking or requested at least 60 days prior to the flight departure. Within the 60-day period, cancellation fees will be applicable, ranging from USD 50-100. 

Sun Country provides full reimbursement on the canceled flight if the cancellation has been due to any glitches from the airline.

You can connect with Sun Country through their helpline number. Also, the cancellation can be made through the official website of Sun Country Airlines.

Yes. The refundable fares are applicable for a refund. If the cancellation has been 60 days prior to the reservation, then full will be offered; otherwise, the cancellation fee will be deducted, and the remaining amount will be transferred to the passenger in the original form of payment. 

In case the sun country cancels the flight of the passenger, then they are entitled to a refund along with a compensation amount depending on the time of the delay or the cause due to which the flight has been cancelled.

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