Volaris Check-in Policy

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Volaris Check-in Policy

The Volaris Check-in Policy provides passengers with a convenient and hassle-free travel experience, ensuring they will reach their destinations on time and without unnecessary stress. As for Volaris Airlines, it is one of the leading airlines in Mexico, which provides multiple options to its passengers for check-in.

This article will give you an insight into the check-in policy, boarding timings, rules, regulations, etc. However, you can contact the airline for additional assistance if you have any queries about the Volaris Check in policy.

Highlighted Points of the Volaris Check in Policy

Here are some of the rules and regulations that passengers must follow while checking in:-

  • Check-in deadlines: The passenger should follow the check-in guidelines and arrive before the check-in deadline for smooth travel. Still, the check-in deadlines may contrast depending on the airport and its destination, and passengers should check the airline’s website or contact client service for similar information.
  • Identification Requirements: Passengers must show a valid government-issued photo identification such as a passport or a driver’s license at check-in time. If you fail to do so, then you will not be able to board your flight.
  • Boarding Pass: According to the Volaris Check-in Policy, the passengers must present their boarding pass at the gate before boarding the flight. Also, there are several ways by which one can get their boarding pass in no time, such as;- online check-in, mobile check-in, KIOSK, or at-the-counter check-in options provided by the airline, respectively.
  • Late Check-in or Not Present: For passengers who fail to check in before their check-in deadline or do not show up at all for their flight can lose their reservation and won’t be authorized for a refund or schedule.

What Are the Methods to Check-in With the Volaris Airlines?

Volaris Airlines give several stages for passengers to check in, which makes it easy and accessible for passengers to finish their check-in operation before the flight. Here are multiple platforms by which one can check in with Volaris Airlines.

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Online Check-in Procedure

The online check-in procedure is one of the most convenient ways for a Volaris Airlines flight. Here are some important things you need to know about the online check-in procedure with Volaris Airlines:-

  • Remember that the online check-in process is available 72 hours before departure. However, the passengers can check in online for their Volaris Airlines flight before departure, and the check-in process remains available until one hour before the confirmed flight departure.
  • However, travelers must access their booking via the Volaris Airlines website or the mobile application. Thus, the passengers must provide their reservation code and last name to access their booking.
  • During the online check-in procedure, the travelers can choose their desired seats on the flight and can also choose from the available seats too.
  • Once you have completed the online check-in procedure, print out your boarding pass or download it to your mobile devices. Travelers present their boarding passes at the airport security checkpoints and the boarding gate.
  • Passengers who have checked in online and have baggage to check can drop their baggage at the baggage drop-off counter. The baggage drop-off deadlines may differ depending on the airport. In short, the passengers must also have the necessary travel documents, such as passports or visas, if required for their destination.

Mobile Check-in Process

Per the Volaris Check in policy, mobile check-in is another convenient way for passengers to check in for a Polaris Airlines flight. Here’s what you must know about the mobile check-in procedure:-

  • Mobile check-in was available through the official app of Volaris Airlines. The application is available for both Android & iOS devices, and you can download this app from the app store or play store for free.
  • To check in via the mobile application, passengers must choose their desired seat on the flight from the seating plan.
  • During the mobile check-in, passengers must launch the app first and then enter their reservation code and last name to access their booking.
  • Once you have completed the mobile check-in procedure, the passengers can access their boarding passes on their mobile devices. Passengers can also present their boarding pass at the security checkpoint and the boarding gate.
  • The passengers who have checked in via the mobile application and have baggage to check can drop it off at the baggage drop-off center. The Baggage drop-off deadlines may vary depending on the airport, so the passengers must check the airline’s website for specific information.
  • To access the mobile app, travelers must have a valid email id and registered mobile number. However, passengers must also have the necessary travel documents, such as a passport or visa, if it’s required for their destination.

Check-in At the Counter with Volaris Airlines

According to the Volaris Check-in Policy, the counter check-in procedure is the traditional method of checking in for a flight and is available with Volaris Airlines. Remember these points while checking in:-

  • The Counter check-in is available at the Volaris Airlines check-in counters at the airport. However, the passengers should arrive at the airport before their flight to complete their check-in procedure.
  • Passengers must give their reservation code or ticket number to complete the counter check-in procedure.
  • During the check-in procedure, the passengers can choose their preferred seat on the flight and choose it from the available seats according to the aircraft’s seating plan.
  • Once you have finished the counter check-in procedure, the passengers can earn their boarding pass from the Volaris Airlines check-in agency.
  • As for the travelers who have checked in at the counter and have the baggage to drop off, they can drop it off at the baggage drop-off counter. The baggage drop deadlines may vary depending on the airport, so check out the airline’s website for more information.

Volaris Check-in Via Whatsapp

Passengers can also connect to the WhatsApp chat with Volaris Airlines. You can follow these steps:-

  • First, enter your booking reference number via chat.
  • Then, the airline will send you the link to the seat map, and you can choose the seats alongside the special service you would like to add to your chat.
  • Ultimately, Volaris Airlines will send you your boarding pass immediately on your WhatsApp chat.

Volaris KIOSK Check-in

According to the Volaris Check-in policy, passengers can also check in via the self-service machines available at the airport. Here’s how you can do it:-

  • To begin, enter your Volaris reference or ticket number at the KIOSK.
  • Then, you can choose the flight segments and the passengers needing check-in.
  • However, passengers can also choose their seats and all the additional services they want to add.
  • Now, you can collect your boarding pass.

Volaris Check-in Policy For Boarding Timings

Due to the recent coronavirus outbreak, the boarding timings may have been changed, and it may take longer than usual to get ahead. Check out this list down below to know more about the boarding timings:-


When to arrive at the airport

Check-in & baggage drop-off deadline

Boarding gate deadline

Boarding gate closes

Within Mexico

90 minutes

45 minutes

30 minutes

15 minutes

To and from the United States

120 minutes

60 minutes

30 minutes

15 minutes

Outside Mexico

180 minutes

60 minutes

45 minutes

30 minutes

The check-in counters should remain open for any type of check-in between 48 hours to 1 hour before the scheduled departure. Additionally,

  • Per the Volaris Check-in Policy, all the check-in counters will remain open for all the flights departing one hour before departure.
  • At some airports, the local authorities may decide the opening and closing times of the check-in counter.
  • However, the boarding gate will close 20 minutes before the scheduled departure for all domestic flights and 60 minutes before international flights.
  • In some cases, if the passenger is late at the check-in counter or boarding gate or does not carry the necessary documents, the airline will cancel their reservation according to the cancellation policy. However, the airline will not be held responsible for any loss or expense incurred by the passenger due to not following the rules according to the Volaris Check-in Policy.

Volaris Flight Seat Arrangements

According to the Volaris Check-in Policy, the passengers may be assigned emergency exit seats. Still, they can change it if the passenger cannot perform the necessary emergency evacuation features.

Volaris Check-in Fees

According to the Volaris Check-in Policy, the airline doesn’t charge a single penny for the check-in fee online or through the mobile application. Still, airways may ask for a service fee if you ask for the flight check-in at the airport or via the customer service phone number;-

Web check-in

Mobile check-in

Whatsapp check-in

Airport check-in

Phone check-in

Service cost for flights within Mexico( in USD)



No Cost



Service Fee for flights outside Mexico



No Cost




Volaris Airlines offers multiple convenient options for passengers to check in and get boarding passes. However, it is advised for users to check in online to avoid any additional fees and save time at the airport. This blog explains everything you need to know about the Volaris Check-in Policy. If you want to know about other policies, such as; Volaris Baggage Policy, you can visit our official website.

Read Another Blog:

Volaris Airline Baggage Policy

Frequently asked questions (FAQ)

The perfect time to check-in is 72 hours or at least an hour before your scheduled flight according to the Volaris Airlines Check-in Policy. As for the international flights, the passengers can check-in at least 2 hours before their confirmed flight.

The Volaris checked bag fees may differ depending on domestic and international travel. However, for all the flights departing from Mexico, the checked baggage fee will be around $25 USD and for all the international flights, it ranges between 50 to $100.

Yes, it is possible for you to check-in without paying for a seat with Volaris airlines. This option is for those who does not have any seat preferences and does not want to pay for any advanced seat selection. In this case, you skip the seat selection and directly check-in at the airport during your boarding time.

To get your boarding pass, you can arrive at the airport to check-in baggage and then complete the rest of the procedure which includes verifying your documents etc. After this, you can generate your boarding pass by simply printing it out and then board your flight.

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