Hawaiian Airlines Check in Policy

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An Overview of Hawaiian Airlines Check-in Policy

Hawaiian Airlines Check in Policy enables everyone to do the check-in through various methods. Everyone has the right to choose any of the check-in methods. But by considering the pandemic, they emphasized using the online method through which the physical distance between two people gets maintained. So, to know every method in detail to do the check-in, you need to put a bit of effort into reading this article.

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This article gives all the relevant information about the Hawaiian Airlines Check-in policy; scroll down to the end without forgetting to put light on any point. Let’s directly jump on to the check-in methods rather than wasting time on irrelevant things.

How can Someone Check-in on their flight with Hawaiian Airlines?

Both types of procedures are available for completing the process of check-in at Hawaiian Airlines. You can do it either way, that is by online or offline means. After making the reservation for the flight, the next step to begin your sojourn is to check in within the given time limit. So to know more about these methods in detail is to understand the procedures of the following method.

Hawaiian Airlines TSA Pre Check-in

You must heard about the TSA Pre Check-in screening program which makes sure that everything is set and do the necessary risk check-in to ensure safe travels. Almost every country and airport have this program.

List of the passengers who are eligible for TSA pre boarding check-in:-

  • Only the members of Global entry can pre check-in
  • The citizens of USA or Canada who falls under NEXUS
  • If you are a designated member of SENTRI
  • The Civilian employees
  • All the guests designated by TSA
  • For all the children who are under the age of 12 can use TSA pre check-in lane

Under the Online Check-in Method

Under the online segment, you can find two different ways to do the check-in into your Hawaiian Airlines flight. These ways are Check-in through the website and the mobile app. These are some of the fastest ways to perform the check-in as you need to do it own, and the whole process finishes in approximately 30 minutes.

To know the steps of executing the check-in that way, you must look below to understand the ways.

First Way: Check in through the website

If you wish to take the plane after booking, it is very important for all of you to have your boarding pass because only you can complete your journey. The check-in time for the flights Hawaiian Airlines starts:

  • For International flights from 24 hours to 60 minutes before the scheduled departure.
  • For Domestic flights, from 24 hours to 30 minutes before the scheduled departure.
  • All flights to North America from 24 hours to 45 minutes before the scheduled departure.

The Steps to do the Check-in this Way Are as Follows:

  • Pay a visit to the official website of Hawaiian Airlines.
  • Look for the check-in tab and click on it.
  • A new page opens up; here, you need to enter the booking confirmation number along with the passenger’s last name.
  • Review the entered information and then proceed further.
  • A drop-down menu will appear in front of you, so choose the “My Trips” option.
  • Choose the flight for which you want to do the check-in.
  • Please select and tick the mark in front of each passenger’s name.
  • Select the seat for every passenger.
  • Add the number of the bags by clicking on the “+” sign on that page.
  • Time to pay the amount for all the charges that get appear on the screen.
  • Make a hard copy of your e-boarding pass.

Second way: Check-in Through the Mobile App

Implement the steps below to do the Hawaiian Airlines Check in through the mobile app.

  • Start the process by opening up the app of Hawaiian Airlines but do not begin with the Login process.
  • Click on the check-in tab.
  • After that, two empty columns will appear in front of you. In one, fill in the booking confirmation number; in the other, enter the passenger’s last name.
  • Examine whether whatever you entered is correct, then tap on the Continue button.
  • Choose the apt reservation for which you want to do the check-in.
  • Click on every passenger’s name, choose each seat, and fill in the number of baggage you want to check-in.
  • Finish the payment of all the charges appearing for your booking.
  • In the end, print a copy of your boarding pass.

Under the Offline Check-in Method

Offline check-in on Hawaiian Airlines flights is performed in two ways. After completing the check-in process, you can get your boarding pass for the flight from the airport, and Check-in offline gets started from 4 hours to 45 minutes before the flight’s fixed departure.

First way: Check in by the Kiosk

  • Make your way to the airport, and after that, display the ticket at the airport gate.
  • Search for the Kiosk Tower.
  • Use it by entering any of these, like Hawaiian Miles Number, Passport ID, Booking code, and E-ticket number.
  • Nothing to do now except follow the command that appears on the screen.
  • Choose the name of the passenger, the seats, and the number of bags you want to take on the flight with yourself.
  • Make the payment of the amount that you need to pay to proceed further in the process.
  • Lastly, print the copy of your boarding pass as simply as it is.

Second Way: Check in by the Airport Desk

  • Reach the airport from where you have your departure.
  • Make use of the ticket to enter the airport.
  • Walk down to the counter of Hawaiian Airlines at the airport.
  • Disclose your booking confirmation number, Passport ID, E-
  • Ticket number, and HawaiianMiles Number with them.
  • The relevant person from the airlines’ side will take over the process on your behalf.
  • After all, this, choose the seat as per your choice and add the number of bags you want to check-in.
  • Complete the payment you want to make for the charges on the screen.
  • Get your boarding pass from Hawaiian Airlines and use it to get through the boarding gate to the flight.

Airport Kiosk Check-in Restrictions

Despite the smooth procedure, there are some instances where passengers cannot check-in via Kiosk, such as;-

  • Recent Updated Reservations
  • A Group Reservations
  • All the Flights Operated by the Codeshare Partners
  • Your Paper Tickets
  • Exchange Tickets
  • One way International Bookings
  • Unaccompanied Minors
  • Guests Requesting for many seats
  • Passengers Travelling with Their Pets
  • Travelers Who Are Still Booking their Seats
  • Passengers with Some Due Payment

Requirements of Boarding

According to the Hawaiian Airlines check-in policy, all passengers must be at the boarding gate at least 30 minutes before the scheduled departure. If any of the passengers fail to do so, their reservation will fall in the segment of cancelation.

To make the whole boarding process smooth and flawless, Hawaiian Airlines introduces the feature of boarding by zones. The process of priority boarding gets started again, and as per it, all the first-class passengers can do check-in at any time.

Boarding Zones of Hawaiian Airlines

  • For all the guests who needs assistance
  • Boarding zones for the Unaccompanied Minors

1. Premium Cabin

  • For First Class Passengers
  • For Business Class Passengers

2. Boarding Zone 1

  • Zone for Pualani Platinum members

3. Boarding Zone 2

  • Only for Pualani Gold members
  • Booked for Premier Club members

4. Early Boarding

  • For Active-duty military personnel
  • Families who has children under the age of 2

5. Boarding Zone 3

  • For the Extra Comfort seats

6. Boarding Zones 4 and 5

  • For Main Cabin seats

7. Boarding Zone 6

  • For Main Cabin Basic seats

Things to be Noted:-

The Pualani Platinum, Pualani Gold, and Premier Club members may be joined in the boarding line by 2 guests. Keep this thing in mind that they can join the boarding line through two guests.

In case of a missing zone number from your ticket, proceed with the Boarding zone 4.

Check-in becomes impossible

Certain situations exist where performing the Check-in process becomes next to impossible. It is the case that presents only in the matter of doing online check-in. You can’t do the check-in if:

  • You are traveling with a group or having a group reservation.
  • You have recently made some alterations to your reservation.
  • You are traveling on a flight that a codeshare partner of Hawaiian Airlines regulates.
  • You are traveling with a paper-issued ticket.
  • You are going from one place to another with a special request, i.e.,
    • In the scenario of an Unaccompanied minor
    • When traveling with a pet.
    • If you are traveling with your pet on the flight.


All you need to do is to satisfy the requirements of the time of appearing at the boarding gate or perform the check-in with the apt documents. In need of more assistance, please feel free to call us at +1-833-714-2120 ; our team will do their best so that you wouldn’t face any problems.

Read Other Airlines Check Policy: Check-in Policy

Frequently asked questions (FAQ)

Well, according to the Hawaiian Airlines Check-in Policy, the passengers must check-in;-

  • At least 30 minutes before the scheduled departure for all the Neighbour islands flights.
  • For all the North America flights, you must arrive before 30 minutes
  • If you are flying from/to USA, then be at the boarding at least half hour before your flight.

According to the Hawaiian Airlines Check-in Policy, the unaccompanied minors and the passenger who needs extra care, can pre-board.

The Hawaiian Airlines has total 6 boarding zones in the boarding procedure for its flight. As we have said earlier, the special care passenger are permitted to pre-board as per the Hawaiian airlines check-in policy.

For all the passengers departing for North America can check-in at least 24 hours before the scheduled departure.

As per the check-in policy, the passengers must check-in their baggage at least 30 minutes before their departure. Here how it goes; for all the flights within North America, the passengers must check-in at least 45 minutes. As for international flights, you must check-in at least 60 minutes before your confirmed departure.

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