Do you need to suddenly cancel your Etihad flight booking, but are worried about refunds? If that’s the case, stress not! The airline understands the possibilities of uncertainties during travel and thus they have a dedicated policy to assist travellers with easy cancellations and quick refunds.
With the Etihad flight cancellation policy, travellers are allowed to easily cancel their flights and claim refunds. But are you aware of the terms and conditions underlying the Etihad Airways cancellation policy? Walk through this blog to explore the various intricacies of the cancellation policy, easy steps for cancellation, refund possibilities, and more.
What is Etihad Airways cancellation policy?
Etihad Airways cancellation policy is a set of rules and regulations that defines the eligibility of flight cancellations and refunds for the travellers. It is crucial for every traveller to be well aware of the policies, so that they can make the right decision during any uncertainty:
Etihad airline allows travellers to cancel their flights up to 24 hours before the scheduled flight departure time. After that, a “no-show fee” will be imposed.
Etihad Airlines offers a 24-hour flexible window for free cancellations.
The refund after your flight cancellation depends on multiple factors, like your ticket fare type, distance travelled, original payment method used for bookings, etc.
If any traveller has booked their Flight through a travel agent, they will have to contact them in case of flight cancellations and refunds.
In case the traveller has to cancel their Flight due to the demise of a family member or any medical emergency, they will not have to pay any cancellation charges. Ensure to provide a valid document for the same.
Free cancellations with Etihad 24-hour cancellation policy
Etihad Airways 24-hour policy offers free cancellation and a full refund opportunity to travellers. To know more, go through the points below:
The airline states that the travellers need to cancel their flight booking within the first 24 hours of flight reservation.
The departure date of the Flight must be at least 7 days or more later.
There will be no cancellation charges imposed for cancelling the flight ticket.
How can I cancel Etihad flight tickets?
If you want to cancel your Etihad flight tickets, you have multiple options for flight cancellations. Understanding the right steps and choosing the appropriate method is crucial to ensure a seamless and hassle-free flight cancellation. Take a look at the multiple ways to cancel an Etihad Airways flight:
Etihad Online Flight Cancellation Methods
The airline offers various online ways for passengers to cancel their flights from the comfort of their home. Follow the detailed guide below to cancel your flight bookings and request refunds from the airline seamlessly:
Cancel Flight using the Etihad Website.
Go to the official Etihad website to begin the flight cancellation procedure.
Utilise your login information to access your account.
Proceed to the “manage bookings” section after that.
After clicking on it, input your flight reservation information, including the passenger’s name and booking confirmation number.
Your screen will appear with a list of the flights you have reserved.
Choose the Flight that has to be cancelled.
To cancel your reservation, keep following the on-screen instructions.
When finished, simultaneously request the refund. Finally, an email with a cancellation confirmation and a link to monitor the progress of your Etihad flight reimbursement will be sent to you by Etihad.
Cancel Flight through Live Chat
Go to the official Etihad website to use live chat to cancel a reservation.
A live chat window will appear on your screen once you have logged into your account.
There, explain your issue and continue to follow the instructions.
A few details will be requested by the live chatbot.
Make sure to give accurate information to prevent any problems.
Your Flight will be cancelled.
For tracking purposes, Etihad will provide you with a refund status link and a confirmation email.
Etihad Offline Flight Cancellation Methods
One of the simplest and most straightforward ways to cancel airline tickets is offline. Etihad has a number of offline flight ticket cancellation options, such as calling or going straight to the airport. If you want to cancel your flight tickets offline, follow these steps:
Etihad Ticket Cancellation Over the Call
You will have to call the airline representative at +1-866-673-8391 to cancel the Flight.
Thereafter, you will hear IVR prompts when you dial; make sure you follow them exactly.
An airline representative will be on the phone with you in a few minutes.
Inform them of your issue and request that they cancel your airline reservations.
They will ask for some information, such as the passenger’s name, the reason for the cancellation, and the booking confirmation number.
To prevent any inconvenience, provide every detail precisely and with attention.
They will cancel the ticket on your behalf after they have confirmed your reservation.
Request that they handle your refund simultaneously.
Finally, you will get an email from Etihad including a cancellation confirmation and a link to check the progress of your flight reimbursement.
Travel Tip: If you’re cancelling your flight because of a misspelled or wrong name on ticket, consider correcting your name on the Etihad ticket before applying for cancellation.
Etihad Ticket Cancellation at the airport.
You will have to go to the closest airport.
Find the Etihad customer service desk when you get there.
Proceed there and discuss your flight cancellation concern with the agent on duty.
They will inquire about your flight reservation and the cause of the cancellation.
Make sure to give precise information.
They will cancel the ticket on your behalf as soon as they have located and confirmed your flight reservation.
Ask them to handle your reimbursement simultaneously.
Finally, Etihad will provide you with a link to track the status of your refund and a confirmation email.
How much is the cancellation fee for Etihad Airways?
Etihad cancellation fees vary and depend upon multiple factors that include time of cancellation, fare type, flight route, and more. Usually, any flight ticket cancelled within the 24-hour policy will not be entitled to any cancellation fees. The following are some important points that you must consider before navigating to cancel your bookings outside the flexible hours:
Passengers with economy flight tickets will be liable to pay $30 as non-refundable cancellation fees.
The travellers with business class or first class tickets are allowed for free cancellation, and no extra charges are required for cancellation.
However, if you navigate to cancel your flight booking within 96 hours of flight departure time, the airline will charge a 10% additional fee.
In case passengers fail to inform the airline and miss their Flight, they will fall under the “no show policy”.
The airline follows the fare rules for processing the refunds, so some flights might not be refundable as well.
The airline doesn’t impose a cancellation fee on the passengers if they have cancelled their Flight due to a medical emergency or the demise of a family member.
Etihad Flight Cancellation Policy For Award Tickets 2025
As per Etihad Airways ticket cancellation policy, the award tickets are subject to extra charges if cancelled. The charges are calculated based on the percentage of the miles and cash paid, and the days remaining for flight departure. The cancellation fee is decided based on the “fare” value of the miles and cash. The following are some crucial aspects related to the cancellation of award flight tickets:
As the flight departure day comes closer, the percentage of the fare (miles and cash) will be forfeited with an increased percentage.
The remaining cash and miles will be refunded to the traveller’s account.
The travellers must ensure to cancel their award ticket through the official website or by directly talking to airline experts at +1-866-673-8391.
What happens if Etihad cancels my Flight?
If Etihad Airways cancels a flight booking, you will have the full authority to ask to rebook another flight or refund without deduction of any charges. Depending upon the flight cancellation scenarios, the travellers might also stand a chance to get compensation if the Flight is originating from the European Union and the UK.
Upon flight cancellations, travellers have various options to streamline their travel plans, per their preferences, and their available options are as follows:
Flight rebooking: the airline will offer you to rebook your seat on the next available Flight to your destination. If you have a connecting flight booking, the airline will automatically rebook your ticket.
Refunds: Travellers will be eligible to ask for full refunds for the unused portion of the flight tickets, regardless of their fare type, such as refundable or non-refundable. You can easily ask for a refund either through the official website or by directly getting in touch with the Etihad airline executives.
Travel credits: Sometimes, the airline might also offer Etihad credits as an alternative to the cash refunds. This credit can be used for future bookings, upgrades, or changes.
Additional Rights and Compensation:
Along with rebooking and refund options, the passengers have additional rights and can even claim compensation from the airline. Take a look at the following points to have a better understanding:
As per EU and UK regulations, the travellers will be entitled to claim compensation if the airline cancels the flights with less than 14 days left for the departure. The travellers will get compensation, which is as follows:
Flights under 1500 km: Up to $295
Flights 1500-3000 km: Up to $470
Flights over 3500 km” Up to $705
However, the airline will not be liable to pay any compensation amount to the travellers if the flight cancellations happen due to “uncertain circumstances” like bad weather, political instability, airport strike, etc.
Moreover, if you have to wait for long hours for the new rebooked Flight, you will have the right to claim free meals, transportation, refreshments, and more. If an overnight stay is required, Etihad Airlines will be liable to make adjustments for your accommodations as well.
What is Etihad Airways refund policy?
While navigating to make cancellations in your flight bookings, you must ensure that you are aware of the refund policies so that you can take the right step at the right time. The following are the crucial aspects of the Etihad Airways refund policy:
If the passengers cancel their flight booking within 4 hours of departure, they will have to pay the cancellation fee, and the remaining amount will only be refunded.
If your Flight gets delayed for a minimum of 5 hours, you will be entitled to ask for full refunds without any deduction of cancellation fees.
The final cancellation and refund amount will be decided based on multiple aspects, such as flight fare type, flight route, time of cancellation, etc.
In case of cancellations made due to a medical emergency or the demise of a family member, travellers can claim full refunds after flight cancellations.
Travellers with refundable or flexible fare tickets will be liable to claim full refunds without worrying about any deductions.
The airline processes the refunds as travel credit if the passenger owns non-refundable fares. After the deduction of cancellation fee, the airline will process the refund after deducting the cancellation fee.
How to check Etihad refund status for cancelled Flight?
As per Etihad cancellation refund policy, if you want to check the refund status for your cancelled Flight, you can request it through the Etihad official website or via call. Have a look at the quick steps to track your Etihad refund status:
Track Etihad Refund Status Online:
Navigate to the Etihad Airways official website.
Then go to the “manage bookings” section.
Once there, look for the option to track refund status.
Enter the details as asked, like booking reference number and passenger’s name.
Once you hit the submit button, you can see the refund status on your screen.
Track Etihad Refund Status Offline
To know your refund status quickly, talk to airline experts at +1-866-673-8391.
Follow IVR prompts to connect the call with airline executives.
Once they connect, ask them about your refund status.
Provide the details as asked, like the booking reference number and the passenger’s name.
They will inform you of the refund progress and the expected date for the credits.
How to avoid cancellation charges on Etihad flights?
You might be searching for tips and tricks to cancel a flight ticket without any fees. You are at the right place. Every passenger wants to avoid paying hefty cancellation charges. So here are some strategies that you can use to avoid paying additional charges as Etihad cancellation fees:
Book flexible or refundable fares: Travellers must try to book flexible fare tickets or refundable fares if their budget allows. These fares offer much more flexibility during the uncertain circumstances and allow free cancellations.
Cancel within a 24-hour window: To cancel your Flight without paying any extra charges, you must ensure to take advantage of the 24-hour policy. Just cancel your light within 24 hours of booking and enjoy free cancellation.
Buy travel insurance: While making your flight reservations, you must ensure to opt for travel insurance. Through travel insurance, you can easily cover the additional charges and fees in case of any changes.
Modify in place of cancellation: travellers must try to look for a flight change option under the Etihad flight change policy, if possible. This can help to avoid paying hefty cancellation fees.
Eyes on schedule changes: Sometimes the airlines have to cancel or change the flight schedule due to any emergency or uncertain scenarios. In such cases, the travellers are allowed to cancel their flight tickets without paying any extra fees.
Talk to airline executives directly: If you are unable to find any way to avoid extra fees, you must get in touch with Flightaura travel experts at +1-866-673-8391. They will be available to assist you and also offer possible ways to cancel your Flight at zero or minimal charges.
Wrapping Up
Making flight cancellations has become a matter of just a few clicks or a call with the customer-friendly policies of Etihad Airways. However, it is crucial for every traveller to be well aware of the Etihad flight cancellation policy. Just make sure to choose the right method for flight cancellation and requesting refunds. In case you need assistance with your flight cancellations or need to know your refund status, don’t hesitate to get in touch with Flightaura experts at +1-866-673-8391. They are available round the clock and will assist you with your concerns.
Yes, if you make flight cancellations as per the terms and conditions of Etihad Airways cancellation policy, you can request refunds after making the cancellations via any online or offline method.
The cancellation policy states that travellers can only claim full refunds if they cancel the bookings within the first 24 hours of reservation. Moreover, the travellers are free to choose their online or offline mode of flight cancellation.
Yes, as per the Etihad 24-hour policy, the travellers are allowed for free cancellations if done within 24 hours of making reservations. The travellers just need to ensure the departure date of the Flight is at least 7 days later.
If you cancel any ticket booked with a special fare or promotion, the airline will refund the amount as travel credit after deduction of the applicable cancellation fees.
Yes, travellers are allowed to cancel their flight tickets booked with Etihad guest miles, but the eligibility for the refunds depends on factors like the time of flight cancellation and the specific ticket fare rules.
Usually, the airline tries to process the refunds as soon as they receive the request, and verification is done. However, the airline processes the refunds within 7 to 21 business days, depending on the mode of payment used for the flight reservation.
Yes, if you cancel your flight booking within the initial 24 hours of making the reservations, the traveller will be liable to get full refunds. Just ensure that the departure day of your flight booking is at least 7 days or more later.
