Making cancellations in any travel plan is a part of the journey. Often, travellers worry about cancelling their travel plans due to hefty cancellation fees. To assist the travellers in such stressful circumstances, Sun Country has a dedicated flight cancellation policy.
With Sun Country Flight Cancellation Policy, travellers can now easily cancel their flight bookings without stressing over the charges. This policy outlines the terms and conditions that are crucial for every traveller to know. Dive into this blog and get insights into the flight cancellation policy, process, charges, and more.
What is Sun Country Cancellation Policy?
Sun Country Airlines cancellation policy outlines the crucial terms and conditions that play a major role in defining the rights of the passengers and the airline authorities. To ensure a seamless cancellation process, you must check the following aspects:
Flight cancellations made within 24 hours of booking are eligible for full refunds without deduction of any cancellation fees. However, the flight must be seven days or more later.
The travellers making any flight cancellations 60 days before the departure time will be free of any cancellation fees.
Outside the 24-hour flexible window, the airline charges some fees for making any cancellations.
For non-refundable fares, the airline will deduct the cancellation charges and refund the remaining amount as travel credits that can be used for future bookings.
If you have purchased a refundable ticket, then you will be eligible to claim full refunds after the cancellation.
In case the traveller fails to cancel their flight or inform the airline authority before the flight departure time, they will fall under the no-show policy.
Can I cancel a Sun Country flight ticket within 24 hours?
Yes, travellers are allowed to cancel their flight ticket within 24 hours of booking. Under the Sun Country 24-hour cancellation policy, the travellers are eligible to cancel their flight tickets within 24 hours of booking without paying any extra fees. Have a look at the aspects related to cancellation within the flexible window:
This is applicable to every flight ticket of Sun Country Airlines despite multiple affecting factors like fare type, flight route, travel class, etc.
The travellers must ensure to cancel their flight within the first 24 hours of booking.
The departure date of the flight must be 7 days or more later than the day of booking.
How much does Sun Country charge for a cancellation fee?
Usually, Sun Country Airlines charges minimal fees from the passengers for cancellations outside the 24-hour flexible window. The Sun Country cancellation fee is not specific to every flight ticket. It depends on multiple aspects like flight fare type, travel class, flight route, etc. However, here’s an overview of Sun Country flight cancellation fees:
If the flight is cancelled 6-0 days before the flight departure: No fees
If the flight is cancelled 14 to 59 days before the flight departure: USD 50
Flight cancelled 13 days before the flight departure: USD 100
How to cancel a Sun Country Flight Ticket?
Knowing the right method and procedure for flight cancellation is necessary to ensure a seamless and quick cancellation process. There are various online and offline methods that allow travellers to cancel their flights without any hassle. Have a look at the following methods:
Cancel Your Flight Online
To start the online cancellation process, open the Sun Country official website.
Once you open it, go to the “manage bookings” section.
Thereafter, enter your flight booking details like booking confirmation number, passenger’s name, etc.
A list of your booked flights will open on your account.
Select the flight that you want to cancel.
Follow the on-screen prompts and cancel your flight.
Once you do it, request the refund at the same time.
Lastly, the airline will send you an official email with the link to track the status of the refunds.
Flight Cancellation via call
To cancel your flight through a call, you will have to call the Sun Country customer service executive.
Once you dial their number, you will hear IVR prompts; ensure to follow them accurately.
An airline executive will connect over the call.
Ask them to cancel your flight bookings.
Provide them all the details like booking confirmation number, passenger’s name, etc.
They will find your booking and cancel it accordingly.
Ask them to process your refund at the same time.
Once done, you will receive an email with your booking cancellation confirmation along with the link to track your refunds.
Cancel Flight At The Airport
To cancel your flight at the airport, go to your nearest Sun Country airport.
Once you reach there, head to the customer service desk.
There you will find executives present to assist you with your flight bookings.
Ask them to cancel your flight booking.
They will ask for the cancellation reason and your booking details, like flight ticket confirmation number, passenger’s name, etc.
Ensure to provide all the details accurately to cancel your flight seamlessly.
They will cancel your flight booking on your behalf.
Once done, ask them to process the refund at the same time.
Finally, the airline will send you an official email with a link to track your refund status.
How to avoid the Sun Country cancellation fee?
Travellers often look for ways to avoid paying extra flight cancellation fees. If you are also someone looking for tips and tricks to avoid paying Sun Country cancellation fees, here is what you can do:
Opt for refundable fares: The airline offers refundable fares with additional flexibility and benefits. If your budget allows, always try to book refundable fares. With this, you will get the flexibility to cancel or change the flight bookings as required.
Cancel within flexible window: The airline offers a 24 24-hour flexible window, which allows travellers to cancel their flights. The travellers just need to make the necessary cancellations within the initial 24 hours of flight booking, and the departure date of the booked flight must be 7 days later.
Talk to airline executives: In case you are unable to find any option to cancel your flight without paying additional charges, you must directly get in touch with the airline executives at +1-866-673-8391. They will offer you the best possible ways to avoid paying hefty charges.
Buy travel insurance: While booking your flight ticket, travellers must opt for travel insurance as well. By doing this, the travel insurance can cover the additional expenses and fees.
Flight Change Related: If you don’t want to cancel your flight, but want to change the travel dates and details, you can also read the Sun Country Flight Change Policy.
Sun Country Refund Policy – How to Get a Refund?
After cancelling the flights, passengers often worry about the refund policies and deductions. Go through the following aspects that outline the terms and conditions of the Sun Country Airlines Refund Policy:
Flights canceled within 24 hours are eligible for full refunds. This is applicable only if the departure date of the flight is 7 days or more later.
In case the traveller cancels their non-refundable fare, they will get their refunds in the form of travel credit points. The refunded amount will be sent after deduction of the cancellation fees. And this answers the question “Are Sun Country flights refundable?”
For the refundable fares, the travellers will be eligible to claim refunds in the form of cash or the original mode of payment, like debit or credit cards.
If Sun Country changes, delays, or cancels your flight and you decide not to fly anymore, you will be eligible to claim full refunds.
In case you don’t show up for your flight without even cancelling it, the airline will forfeit your ticket value, and no refunds will be made.
Usually, for processing the refunds, the airline processes the refunds within 7 to 21 business days. The time frame for refunds depends on the flight cancellation reason, fare type, mode of payment, etc.
If Sun Country cancels the flight booking, the passengers will be eligible to claim full refunds or rebooking options on the next available flight to the destination. The rights u have on flight cancellations depend on multiple aspects like flight fares, reason for cancellation, and more. The following are the options that travellers will have upon cancellations:
Rebooking option: If the airline cancels the flight, the airline representative tries to book the passenger on the next available flight at no extra charge.
Full refunds: However, if the alternate flight option doesn’t align with your travel plans, you can opt to cancel your flight booking and claim full refunds without any deduction for cancellation charges.
Additional compensation: if the flight cancellation reason was under the control of the airline, like unavailability of staff, aircraft, or overbooking, the airline will be entitled to provide compensation to the travellers, such as meals, transportation, accommodation, etc.
Can I get a refund if Sun Country cancels my flight?
Yes, if the flight is cancelled by Sun Country Airlines, travellers will be eligible to claim refunds. As per Sun Country’s cancellation policy, the travellers can claim full refunds upon involuntary cancellations. However, if the airline cancels the flight due to uncontrollable scenarios like bad weather, military orders, etc., the airline will not be liable to pay any compensation or refunds. Whereas if the airline cancels the flight due to controlled scenarios like overbooking, unavailability of staff or aircraft, technical faults, etc., the travellers will be liable to claim full refunds upon cancellations along with compensation if eligible.
Overall, Sun Country Flight Cancellation Policy is crucial for every traveller to be aware of. This ensures smooth and seamless cancellation of flight bookings during uncertain circumstances. The airline understands the hassle of flight cancellations and thus offers various online and offline procedures for cancelling flights. If you are confused about the cancellation policies or struggling while cancelling and processing your refunds, let Flightaura experts assist you. Just dial +1-866-673-8391 and cancel your flight with ease.
Yes, travellers can claim refunds if their ticket is eligible after cancellation. Moreover, ensure to cancel your flight within the first 24 hours of booking to claim full refunds.
Yes, if travellers cancel their flight booking within the initial 24 hours of booking, they will be eligible to claim full refunds after cancellation. Just make sure the departure date of your flight is at least 7 days or more later.
Under Sun Country 24 hour policy, travellers are allowed to cancel their flight booking within 24 hours of reservation and claim full refund from the airline.
Usually, Sun Country Airlines doesn’t cancel any flights. However, sometimes due to uncertain scenarios like bad weather, technical glitches, etc., the airline needs to cancel the flight for the safety and security of the passengers.
Sun Country doesn’t charge any additional fee for flight cancellations made within the initial 24 hours of booking. For any cancellation made outside the flexible window, you will be liable to pay an extra cancellation fee to the airline, depending on aspects such as flight cancellation reason, fare type, travel class, etc.
