Flight cancellations during travel are very common due to uncertain scenarios. Often, travellers get puzzled by unexpected cancellations and refund issues. But if you are travelling with Japan Airlines, you don’t need to worry anymore. The airline has a dedicated policy named Japan Airlines cancellation policy, allowing travellers to ensure stress-free flight cancellations and refunds.
If you are unaware of this policy, ensure to go through this blog and explore the various aspects of Japan flight cancellation rules, process, charges, and more.
Can I cancel a Japan Airlines flight ticket?
Absolutely yes! With Japan Airlines’ cancellation flight policy, you are allowed to cancel your flights easily. The airline offers customer-friendly terms and conditions, allowing quick cancellations and easy refunds. However, there are certain terms and conditions that every traveller must be aware of while navigating to cancel the flight bookings. In case you are unaware of those, have a look at the aspects given below.
What is Japan Airlines cancellation policy?
Japan Airlines flight cancellation terms and conditions play a major role in defining the eligibility of the travellers for flight cancellations and refunds. In such cases, ensure to check the following aspects related to flight cancellations:
If you want to enjoy free cancellation, ensure to cancel your flight within 24 hours of booking under the Japan 24-hour cancellation policy.
For any cancellations made outside the 24-hour flexible window, you will be liable for the cancellation fee. The rules are applicable on the basis of fare types, travel route, travel class, and more.
If you want to cancel your flight, you can easily do it via any online or offline methods that include cancelling flights from the official website, via Call, at the airport, etc.
If the flight gets delayed or cancelled for long hours, travellers have the right to cancel their flight and claim a full refund.
In case of flight cancellation by the airline and an alternate flight is assigned to you, you can cancel your flight booking and ask for a refund.
For cancellations made due to the death of a family member or any medical emergency, the airline will not impose any cancellation fee for flight cancellations. Just make sure to provide valid proof to the airline authority.
What is Japan Airlines 24-hour cancellation policy?
As per the Japan Airlines cancellation policy 24 hours, the airline offers a flexible 24-hour window to passengers, which doesn’t incur any additional fees. Explore the following points to get more insights into it:
The traveller will have to ensure that they cancel the flight booking within 24 hours of making the reservation.
The departure date of the flight must be at least 7 days or more later to be eligible for flexible hours.
This policy is applicable to all fare types regardless of the affecting factors like fare type, flight route, travel class, etc.
How to Cancel Japan Airlines Flights and Get a Refund?
You may simply use any online or offline means to cancel your Japan Airlines flight. Check out the detailed instructions provided below to cancel your Japan Airlines flight reservations:
Cancelling a Japan Flight Ticket Online:
The first step is to open the official Japan Airlines website.
After that, open your account by entering your login information.
After finishing, proceed to the Japan Airlines manage booking section.
To recover your flight reservation, input your booking information there, including your passenger name and booking confirmation number.
Your next flights will then be listed on the screen.
Choose the flight you wish to cancel.
To cancel your flight, adhere to the on-screen instructions.
After that, if you qualify, proceed with the return as well.
Cancel the Japan Airlines ticket on the Call:
First of all, contact our FlightAura experts at +1-866-673-8391 for cancelling your Japan Airlines flight ticket.
Next, choose your pre-established language to interact with the airline executive in an efficient manner.
After that, connect the Call to the airline executive by following the IVR’s instructions.
Request that the executive cancel your reservation as soon as they connect with you over the phone.
As requested, provide them all the booking details and explain the reason for the cancellation.
The airline executive will inform you of your next flight after verifying.
Choose the flight you wish to cancel.
On your behalf, the airline agent will cancel your flight.
After that, if you qualify, proceed with the return as well.
Flight cancellation directly at the airport:
Just go to the airport that is closest to you.
When you arrive, locate the Japan Airlines customer service counter and proceed to it.
Request a flight cancellation from the airline personnel in attendance.
As requested, provide them all the booking details and explain the reason for the cancellation.
The airline executive will inform you of your next flight after verifying.
Choose the flight you wish to cancel.
On your behalf, the airline agent will cancel your flight.
After that, if you qualify, proceed with the return as well.
How much does Japan Airlines charge to cancel flights?
Are you worried about losing your money upon making flight cancellations? If so, you don’t need to worry as the airline has a customer-friendly flight cancellation policy that also gives detailed information about the flight cancellation fees. The charges for flight cancellation are not specific and depend upon multiple aspects such as fare type, cancellation time, and more. Take a look at the following aspects to have a better understanding of the Jal cancellation fee:
If you owe a flexible fee, you will not have to pay any cancellation charges if done before the flight departure time.
However, for the savers or promotional fares, the airline might charge the full ticket value as a cancellation fee if the cancellation is done late.
Outside the 24-hour flexible window, every ticket is subject to a cancellation fee.
Ticket Fare Type
Cancellation time
Cancellation fees
Flex/ JALCARD/ Business Flex
Before departure
No fees
After Departure
Approx 20% of fare
Saver
Before departure
Approx 5% of fare
After Departure
100% of fare
Special Save/ Round Trip Saver/ Promotion
55+ days from departure
Approx 5% of fare
Within 54 days of departure
Approx 50% of fare
After Departure
100% of fare
Sky MATE/ Senior Citizen Fare
Before departure
Approx 50% of fare
After Departure
100% of fare
One way/ Round Trip Fare
Before departure
$50 approx
After Departure
$50 plus 20% of the fare
How much is the cancellation fee for a Japan Airlines award ticket?
According to Japan Airlines’ international cancellation policy, travellers must cancel their flights by 23:59 on the departure day. However for the domestic flights, the travellers must cancel their flight ticket 20 minutes before the departure time. The travellers need to pay approximately $20 for international flight cancellations and approximately $10 for domestic flight cancellations.
Japan Airlines Refund Policy: Claim Refunds Quickly
If you have cancelled your flight and are looking forward to claiming refunds, it is important that you are aware of the Japan Airlines refund policy. If you are not aware of it, no need to worry. Have a look at the following aspects:
You won’t get your money back if you cancel an award ticket or corporate promotion.
There will be no reimbursement if you decide to change your mind after the scheduled departure.
You will get a complete refund if you decide to cancel your tickets within 24 hours of making your reservation.
In accordance with Japan Airlines’ cancellation policy, the reimbursement will be issued following the deduction of the flight cancellation costs, if any.
You will get a full refund if the airline cancels the flight.
There will be no cancellation fee if the flight is delayed for four hours or more.
How to Claim a Refund from Japan Airlines?
If you want to claim refunds from Japan Airlines, you can easily do so via any online or offline method. Take a look at the ways given below, using which you can request a refund from Japan Airlines easily:
1. Claim refunds via the Official website.
To request a refund through the official website, open the website on your device. Enter the credentials and log in to your account. Go to the manage bookings section. Look for the request refund option. Fill in all the necessary details and check them before hitting the submit button. Once done, you will receive a refund tracking link and confirmation email from the airline.
2. Request a refund for the On Call
To request a refund on the call is one of the easiest methods. You just need to dial +1-866-673-8391. to connect over the call. Once connected, ask them to process your refund if you have already cancelled your flight; if not, ask them to cancel it. They will ask for some details; ensure to provide them accurately. Recheck every detail and submit it. Once done, you will receive a refund tracking link and confirmation email from the airline.
3. Request a refund At The Airport
To request a refund, head to your nearest airport. Then look for the Japan Airlines customer service desk. Upon arrival, request the representative to initiate your refund if you have already cancelled your flight; if not, request them to proceed with the cancellation. They will require certain details, so make sure to provide them accurately. Review every detail carefully before submitting. Once completed, you will receive a refund tracking link along with a confirmation email from the airline.
Usually, the airline refund processing times depend on multiple aspects like mode of payment used for flight booking, type and time of flight cancellation, flight route, travel class, fare type, and more. However, usually the airline takes 7 to 10 business days to process the refunds for flight cancellations. For a quick refund claim, ensure to provide all the details accurately and don’t forget to attach other necessary documents that can speed up the process of your refunds.
How to check your refund Status for a Japan Airlines flight?
If you want to check the status of your refund, you can either go to the “manage bookings” section on the official website or directly get in touch with the airline executives at the airport, or simply dial +1-866-673-8391. to talk to our experts from the comfort of your home. The experts are just a few clicks away from connecting over a call and are available around the clock to assist you with all your queries and concerns.
Wrapping Up
Overall, if your travel companion is Japan Airlines, you don’t need to be concerned with your flight cancellations and refunds. With their customer-friendly Japan Airlines cancellation policy, the travellers get the leverage to cancel their flights and claim refunds easily. Always remember to choose the right and your convenient method to cancel and claim your refunds so that you don’t make any mistakes during the process. In case you still have any queries or are facing problems while cancelling your flight bookings, don’t hesitate to get in touch with the Flightaura experts at +1-866-673-8391.
Japan Airlines has a dedicated flight cancellation policy that outlines the terms and conditions of flight cancellation and eligibility for refunds as well. Ensure to check your flight-specific rules.
If you want to cancel your Japan Airlines flight, you can easily do so via the official website, over the phone, or at the airport directly. Or get in touch with Flightaura experts at +1-866-673-8391. for quick and seamless cancellations.
If you want to claim a refund, you can ask for it via the official website, via a call, or directly at the airport. Ensure to provide every detail and document accurately to avoid any hassle or delay in the process of refunds.
Yes, if you cancel your flight within the Japan 24-hour flexible window, you can claim a full refund upon flight cancellation. Moreover, remember that the departure day of your flight must be at least 7 days or more later.
JAL airline cancellation fee is not specific and depends upon multiple aspects like flight cancellation time, reason, fare type, mode of payment, flight route, and so on. However, the airline charges approximately $50 for flight cancellations.
Yes, as per Japan’s 24-hour cancellation policy, the travellers are allowed to get a full refund if they cancel their flight ticket within the initial 24 hours after making the reservation. Moreover, ensure that the departure day of the flight must be 7 days or more later.
Yes, the Japan airlines does have a return policy from where you can request for a full refund for the unused tickets within the 30 days of the ticket validity date. However, if you have cancelled your flight within 24 hours then you will be able to initiate partial refund which depends on the fare rules.
As per the cancellation policy, the Japan airlines does not charge any cancellation fees if you have cancelled your flight within 24 hours since your scheduled departure. Therefore, if you have forgot to cancel your flight during the given period of time then you will have to pay at least 20% of your fare price as the cancellation fees.
