Singapore Airlines Cancellation Policy & Refund Guide

Enter the Details to Know the Cancellation Policy of Singapore Airlines

Singapore Airlines Cancellation Policy

A sudden change in plan due to any issues can eventually lead to ticket cancellation, even if you have the best airfare planned. With Singapore Airlines Cancellation Policy, your cancellation process and refund option get easier. Having a good knowledge of the 24-hour rule, refund policy, and cancellation fees depending on your fare type, you can make the right decision in such an emergency. 

If you are wondering whether to cancel your Singapore flight or miss it? You should know the refund and cancellation guidelines of this airline to get your money back. Read the blog further to discover in-depth information on all the essential details involved in the cancellation process, policy, 24 rule, and more. 

Can I cancel a Singapore Airlines flight ticket?

If you are wondering whether can I cancel my ticket for free, then yes, you can. Anyone can cancel their ticket before the flight departure, but your eligibility to get a refund is subject to several conditions and restrictions. Your fare type and the timing of flight cancellation determine whether Singapore Airlines will allow a refund.

Your refundable Singapore Airlines tickets permit full or partial refunds, while for the non-refundable tickets, the airline offers a refund of taxes and fees may apply. The Singapore Airlines flight that is cancelled within the 24 hours of flight reservation is eligible for a full return on flight cancellation only if the flight is scheduled more than 2 days away.

What is Singapore Airlines cancellation Policy?

Your Flight cancellation policy, Singapore Airlines, depends on the fare type purchased and the rules applied to specific fare conditions. Read below to know: 

  • Refundable & Non-refundable fares: Singapore pays full refunds for the refundable tickets, and only taxes are paid for the non-refundable tickets by the airlines.
  • Cancellation fees: Cancellation fees apply for cancelling the refundable or non-refundable Singapore tickets. Fees imposed by the airlines vary depending on the fare type and cost less for expensive tickets.
  • 24-hour window: Singapore Airlines pays a full refund on cancelling flights running to or from the USA if cancelled within the initial 24 hours of purchase, only if the flight date is one week away.
  • Travel agent Booking: Passengers must connect with their specific travel agent to cancel their flight if they reserved their seat through them. 
  • Award tickets: Cancelling your award ticket booked with miles charges fees to redeposit your miles.
  • Online cancellation: You can cancel your Singapore ticket online through Manage Booking

How to Cancel Singapore Airlines Flights and Get a Refund?

If you are wondering how to cancel a flight ticket Singapore Airlines, read the process to pick your preferences: 

Via Website

  1. From the official website of Singapore Airlines, click on the ‘Manage Booking’ section.
  2. Enter your ticket’s reference number and last name.
  3. Press the ‘Cancel’ option and follow the instructions displayed on your screen to confirm ticket cancellation.
  4. You will receive the ticket refund on the original payment method- credit or debit card. 

Via Customer Service

  1. Find the customer service number of Singapore Airlines for your particular region on its website.
  2. Dial the number and explain your flight cancellation concern to the agent.
  3. Share your ticket details- reference number and last name over the phone for verification.
  4. Know your fare conditions and confirm the ticket cancellation for a refund or travel credits.
  5. Check your registered email for the updated ticket status from Singapore Airlines.

What is Singapore Airlines 24-hour cancellation policy?

You get a penalty-free cancellation under the 24-hour cancellation rule Singapore Airlines, for a complete refund cancelling within 24 hours of seat booking. Specific fare rules and conditions applies depending on the fare type and time of flight date from cancellation date.

Passengers enjoy a fare-free cancellation policy if their flight is scheduled for one week after the date of flight cancellation. The 24 hour cancellation policy applies only for the customers who booked it through the website are eligible for this benefits and passengers who booked it through travel agent can’t.

How much does Singapore Airlines charge to Cancel flights?

Cancellation charges Singapore Airlines depend on your fare type and the time of cancellation before the flight departure date. Cancellation fees apply to most fare types in Singapore, including award tickets; a cancellation and refund fee may also apply. 

The no-show fee, which applies when you fail to cancel your flight before departure, costs you $100. We’ve listed the detailed fee charges for flight cancellations of Singapore Airlines, below for your quick knowledge:

 

Ticket Type Flight Cancellation Charges No Show Charges
Economy Fare $250 $250 – $350
Business Fare $300 $150 – $250
Premium Fare $200 $150 – $250


How much is the cancellation fee for a Singapore Airlines award ticket?

The cancellation fee charges for your award ticket under the Singapore Airlines Cancellation Policy depend on your fare type and mode of cancellation. A fee of $50 and $75 applies for cancelling your award ticket booked through the KrisFlyer miles. Other fare charges for cancelling the Singapore Airlines Award ticket are listed below:

  • Saver Award: $75 Fee for redepositing miles.
  • Advantage Award: A Fee of $50 for redepositing miles.
  • Offline Service Fee: $25, or a 2,500 KrisFlyer miles fee applies if you cancel through Singapore Airlines.

How to Claim a Refund from Singapore Airlines?

You can claim a refund for cancelled flights today by following the steps mentioned for whichever mode suits you.

  1. Search singaporeair.com, the official Singapore Airlines website and then press on the ‘Manage Booking’ option from its homepage.
  2. Enter the booking reference and your last name to access the Singapore flight ticket.
  3. Now click on the ‘Cancel booking’ option to proceed with the cancellation process.
  4. Follow the prompts displayed on your screen to confirm the Singapore Airlines flight cancel process.

How long does it take to get the refund from Singapore Airlines?

Your refund for flight cancellation for bookings made directly from Singapore’s website may be processed within 7 to 20 business days. The refund processing time for US passengers show in your bank account, depending on the particular bank’s processing time and the time of request.

How to check your refund Status for Singapore Airlines flight?

You can cancel your ticket and get value from your reserved ticket under refund policy Singapore Airlines by following the below step-by-step guide: 

  1. Open Email for Refund Confirmation: Check your email inbox for confirmed refund details from Singapore Airlines.
  2. Open Bank Statement: Wait for 6 weeks for the Singapore cancelled ticket to get refunded into your original payment mode. Contact your bank agent to claim your refund after 6 weeks period if it doesn’t get credited.
  3. Utilize Online portal of airline: Go to the Singapore Airlines website and fill out the refund form from the ‘Get Help’ section.
  4. Contact Customer Service: Search the contact number of a customer service agent of Contact Singapore Airlines directly after 6 weeks of not receiving the refund amount to your bank account.

Can I cancel my Singapore Airlines flight and get a full refund?”

Yes, you’ll get full refund when you cancel Singapore Airlines ticket as per their Singapore Airlines Cancellation Policy. Your eligibility to get a refund depends on several factors mentioned below: 

  1. Fare type: Your specific fare type determines whether the ticket will be refunded or not.
  2. Refundable fares: Depending on the terms, a fee may be charged, and refundable ticket passengers are paid a full refund for their ticket cancel in Singapore Airlines.
  3. Non-refundable fares: For the non-refundable Singapore tickets, passengers are not eligible for a refund but are entitled to a complete refund on unused and refundable taxes.
  4. 24-hour Period: Tickets cancelled within the initial 24 hours of ticket purchase whose flight is scheduled 7 days away are entitled to a full refund without penalty.
  5. Purchase method: This airline doesn’t refund for tickets reserved through a travel agent, you’ll have to connect with the agent for the cancellation and refund process
  6. Airline-initiated: You are entitled to a full refund, regardless of fare type, if Singapore cancels your ticket.

Conclusion

We hope this blog helped you pick the right step to flight cancellation after detailed knowledge of Singapore Airlines Cancellation Policy. With the refund process, 24-hour rule, cancellation changes, and no-show rule, you can cancel your Singapore ticket with a full refund and apply on time. Read the full blog to learn steps to request refund and flight cancel on time for a penalty free cancellation and refund process. You can connect with our travel expert +1-866-673-8391 for direct support in the flight cancellation process and getting a refund.

Frequently Asked Questions (FAQ)

Cancellation Policy of Singapore Airlines varies depending on the fare types and the time of cancellation request before the flight date, which determines your eligibility for the refund. 

Yes, Singapore Airlines flight ticket pays refund for your flight cancel depending on your ticket type, time of cancellation, and fare conditions.

Singapore refund policy allows the passengers to apply for refund online when booked through its website and not travel agent depending on your fare type and time of cancellation before the flight date.

The term refund law in Singapore is not applicable since ticket cancellation applies the refund policy. The refund policy follows the fare rules and conditions to be eligible for a refund from the airline.

Yes, Singapore Airlines offers a full refund if the passengers cancel their ticket within the initial 24 hours of ticket booking provided the flight is 7 days away. 

The refund scheme in Singapore depends whether the cancelling was processed by the airline the customer to be entitled for a full refund.

The standard refund policy of Singapore Airlines allows a refund on ticket cancellation with additional cancellation fees.

Yes, you are eligible for a refund when you cancel Singapore Airlines flight tickets within 24 hours of purchase or anytime with the refundable ticket type.

Yes, Singapore Airlines offers refundable tickets depending on the fare type, and the highest-priced tickets are always refundable. 

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